800-448-6262: Humana Customer Service

Quick answer

(800) 448-6262 reaches Humana. It is answered by automated phone menu. From the greeting, press 9 or say “español” for Spanish; press 1 or say “yes” for plan member; press 2 or say “no” for not a plan member.

Line at a glance

Health planHumana
DepartmentNot listed
PurposeHumana customer line that asks whether the caller is a plan member and then asks for the date of birth of the person they are calling about.
Answered byAutomated phone menu
How to respondKeypad or voice
Supported languagesEnglish, Spanish
HoursNot stated in the greeting
Have readyDate of birth

Shortcuts and conditional instructions

Questions about (800) 448-6262

What does Humana ask for first at (800) 448-6262?

Whether you are a plan member, then the date of birth of the person you're calling about.

Is Spanish available?

Yes. Press 9 for Spanish.

Disclaimer

The information provided on this page is for general informational purposes only and does not constitute billing, coding, or reimbursement advice. Nothing on this page should be relied upon as a substitute for clinician assessment, professional billing guidance, or as a definitive statement of any payor's billing requirements or policies.

Payor agreements, fee schedules, and billing policies vary and are subject to change. Before submitting any claims related to maternity care services, including claims affected by the 2027 CPT code revisions, please consult the applicable payor agreements, coverage policies, and billing guidelines to confirm current requirements for their specific payor contracts.

Substrate makes no representation or warranty regarding the accuracy, completeness, or timeliness of the payor-specific information presented here. Providers are solely responsible for ensuring that all claims are submitted in accordance with applicable payor requirements, and Substrate assumes no liability for claim denials, underpayments, or other adverse outcomes arising from reliance on this information.