800-664-2583: Horizon Blue Cross Blue Shield of New Jersey and Braven Health
Quick answer
(800) 664-2583 reaches Horizon Blue Cross and Blue Shield of New Jersey. It is answered by automated phone menu. From the greeting, press 1 or say “member” for member; press 2 or say “healthcare professional” for healthcare professional.
Line at a glance
| Health plan | Horizon Blue Cross and Blue Shield of New Jersey |
|---|---|
| Department | Not listed |
| Purpose | Line for Horizon Blue Cross Blue Shield of New Jersey and Braven Health members and healthcare professionals, with medical and behavioral health provider paths. |
| Answered by | Automated phone menu |
| How to respond | Keypad or voice |
| Supported languages | English |
| Hours | Not stated in the greeting |
| Have ready | Provider ID |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Member | 1 or say member | |
| Healthcare professional | 2 or say healthcare professional | Opens a menuAsks whether the call is about medical or behavioral health and substance use. |
| Medical | 2 or say healthcare professionalthen 1 or say medical | Asks for your IDAsks for the provider ID number, one digit at a time or on the keypad. |
| Behavioral health and substance use | 2 or say healthcare professionalthen 2 or say behavioral health and substance use | Asks for your IDReaches Horizon Behavioral Health, which asks for the provider ID number. |
Shortcuts and conditional instructions
- If you are a member 1 Say 'member' or press 1
- If you are a healthcare professional 2 Say 'healthcare professional' or press 2
Questions about (800) 664-2583
How do providers reach Horizon Behavioral Health at (800) 664-2583?
Press 2 for healthcare professional, then 2 for behavioral health and substance use.
What do I need to enter as a provider?
Your provider ID number, spoken one digit at a time or entered on the keypad.
Does verification of eligibility guarantee payment?
No. Horizon Behavioral Health says verification of eligibility or benefits does not guarantee claim payment.