877-734-6692: Health Plans Incorporated Customer Service

Quick answer

(877) 734-6692 reaches Health Plans Incorporated (customer service). It is answered by automated phone menu. From the greeting, press 1 for member; press 2 for provider; press 9 for employee directory.

Line at a glance

Health planHealth Plans Incorporated
DepartmentCustomer Service
PurposeCustomer service line for Health Plans Incorporated for members and providers.
Answered byAutomated phone menu
How to respondKeypad
Supported languagesEnglish
HoursMonday through Friday, 8 AM to 8 PM
Have readyNothing requested in the greeting

Shortcuts and conditional instructions

Questions about (877) 734-6692

What are the hours for (877) 734-6692?

Monday through Friday, 8 AM to 8 PM.

Which option is for providers?

Press 2.

How do I reach a specific employee?

Dial the 4-digit extension, or press 9 for the employee directory.

Disclaimer

The information provided on this page is for general informational purposes only and does not constitute billing, coding, or reimbursement advice. Nothing on this page should be relied upon as a substitute for clinician assessment, professional billing guidance, or as a definitive statement of any payor's billing requirements or policies.

Payor agreements, fee schedules, and billing policies vary and are subject to change. Before submitting any claims related to maternity care services, including claims affected by the 2027 CPT code revisions, please consult the applicable payor agreements, coverage policies, and billing guidelines to confirm current requirements for their specific payor contracts.

Substrate makes no representation or warranty regarding the accuracy, completeness, or timeliness of the payor-specific information presented here. Providers are solely responsible for ensuring that all claims are submitted in accordance with applicable payor requirements, and Substrate assumes no liability for claim denials, underpayments, or other adverse outcomes arising from reliance on this information.