800-401-2740: Freedom Health Member Services

Welcome to Freedom Health. This call may be monitored or recorded for quality assurance purposes. Please have your date of birth and permanent address zip code ready. Please listen carefully as our menu options have changed. To continue in English, press 1. Para continuar en español, presione 2. For TTY, please hold for the next available representative. Thank you for calling member services. My name is Shineria. I'll be assisting you today. May I have your member ID?

This call may be monitored or recorded for quality assurance purposes. Please have your date of birth and permanent address zip code ready. Please listen carefully as our menu options have changed. To continue in English, press 1. Para continuar en español, presione 2. For TTY, please hold. If you are interested in becoming a member, please press 1. If you are a member, please press 2. If you are a provider, please press 3. If you are a sales agent or broker, please press 4. If you are a vendor, please press 5.

This call may be monitored or recorded for quality assurance purposes. Please have your date of birth and permanent address zip code ready. Please listen carefully as our menu options have changed. To continue in English, press 1. Para continuar en español, presione 2. For TTY, please If you are interested in becoming a member, please press 1. If you are a member, please press 2. If you are a provider, please press 3. If you are a sales agent or broker, please press 4. If you are a vendor, please press 5. If you are interested in becoming a member, please press 1. If you are a member, please press 2. If you are a provider, please press 3. If you are a sales agent or broker, please press 4. If you are a vendor, please press 5. All of our agents are currently assisting other callers. Please remain on the line and the next available agent will answer your call.

This call may be monitored or recorded for quality assurance purposes. Please have your date of birth and permanent address zip code ready. Please listen carefully as our menu options have changed. To continue in English, press 1. Para continuar en español, presione 2. For TTY, please hold for the next available representative. If you are interested in becoming a member, please press 1. If you are a member, please press 2. If you are a provider, please press 3. If you are a sales agent or broker, please press 4. If you are a vendor, please press 5. If you are interested in becoming a member, please press 1. If you are a member, please press 2. If you are a provider, please press 3. If you are a sales agent or broker, please press 4. If you are a vendor, please press 5. Please press 1 for assistance placing your OTC diabetic order. Please press 2 for member materials, such as ID card, provider directory, or OTC flyer. Please press 3 for pharmacy benefit inquiries. such as issues of gaining medications, co-pay, low income subsidy, or mail order. Please press 4 for dental benefit inquiries. Please press 5 for transportation benefit or to schedule a trip. Please press 6 for nations grocery and fitness benefits. Please press 7 for medical benefit inquiries. such as cost share or authorization requirement. Please press 8 for all other inquiries. If at any time during this recording you would like to speak to customer service, please press pound

This call may be monitored or recorded for quality assurance purposes. Please have your date of birth and permanent address zip code ready. Please listen carefully as our menu options have changed. To continue in English, press 1. Para continuar en español, presione 2. For TTY, please hold. If you are interested in becoming a member, please press 1. If you are a member, please press 2. If you are a provider, please press 3. If you are a sales agent or broker, please press 4. If you are a vendor, please press 5. Thank you for being a valued provider of our Freedom Healthcare Optimum Healthcare plan members. Did you know that you can save valuable time in checking member eligibility, claim status, and authorization status by accessing the provider portal by logging onto www. freedomhealth.com/ www. Optimumhealthcare.com and clicking on the providers link. It is so convenient and will save you time to log on to www. freedomhealth.com/ www. optimumhealthcare.com and click on the providers link to obtain vital member information. Please press 1 for benefit inquiry. Please press 2 for eligibility inquiries. Please press 3 for all other inquiries.

Welcome to Freedom Health. This call may be monitored or recorded for quality assurance purposes. Please have your date of birth and permanent address zip code ready. Please listen carefully as our menu options have changed. To continue in English, press 1. Para continuar en español, presione 2. For TTY, please hold for the next available representative. If you are interested in becoming a member, please press 1. If you are a member, please press 2. If you are a provider, please press 3. If you are a sales agent or broker, please press 4. If you are a vendor, please press 5. Thank you for calling. Please hang up and dial 8135066000. then press 0 for an operator.