866-326-7345: EBMS Member Services
Quick answer
(866) 326-7345 reaches EBMS (member services). It is answered by automated phone menu. From the greeting, press 1 for english; press 2 for español.
Line at a glance
| Health plan | EBMS |
|---|---|
| Department | Member Services |
| Purpose | EBMS member services line that offers English or Spanish and points members to the myBenefits portal. |
| Answered by | Automated phone menu |
| How to respond | Keypad |
| Supported languages | English, Spanish |
| Hours | Monday to Thursday, 6 AM to 8 PM; Friday, 6 AM to 6 PM Mountain |
| Have ready | Nothing requested in the greeting |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| English | 1 | Recorded messageWhen closed, gives member services hours and promotes online access at mybenefits.ebms.com. |
| Español | 2 |
Skip the call
- myBenefits: find a doctor, check claim status, replace a card, refill a prescription www.mybenefits.ebms.com
Questions about (866) 326-7345
What are EBMS member services hours?
6 AM to 8 PM Monday through Thursday, and 6 AM to 6 PM Friday, Mountain Standard Time.
What can members do online?
At mybenefits.ebms.com members can find a doctor, check claim status, replace a membership card, and refill or transfer a prescription.