661-716-8850: Dignity Health Management Services Claims Administrator
Quick answer
(661) 716-8850 reaches Dignity Health Management Services (claims administration). It is answered by automated phone menu → hold queue. From the greeting, press 1 for patient or member; press 2 for provider; press * for repeat menu.
Line at a glance
| Health plan | Dignity Health Management Services |
|---|---|
| Department | Claims administration |
| Purpose | Claims administrator line for Dignity Health Management Services covering California Hospital Medical Center, St. Mary Medical Center Long Beach and Glendale Memorial Hospital, with separate patient and provider options. |
| Answered by | Automated phone menu → Hold queue |
| How to respond | Keypad |
| Supported languages | English |
| Hours | Not stated in the greeting |
| Have ready | Nothing requested in the greeting |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Patient or member | 1 | |
| Provider | 2 | Hold for an agentReaches the Dignity Health Medical Network LA Market provider services line, which points contracted providers to the portals for claim status and holds other callers for a representative. |
| Repeat menu | * | Opens a menuRepeats the main menu. |
Shortcuts and conditional instructions
- If you are a patient or member 1 Press 1
- If you are a provider 2 Press 2
- If you are a contracted provider requesting claim status Use the provider portal: the MSO portal for dates of service before January 1, 2024, and the EasyNet portal for January 1, 2024 and later
Questions about (661) 716-8850
Which hospitals does this line administer claims for?
California Hospital Medical Center, St. Mary Medical Center Long Beach, and Glendale Memorial Hospital.
How do contracted providers check claim status?
The greeting says to use the MSO provider portal for dates of service before January 1, 2024, and the EasyNet portal for January 1, 2024 and later.
Can non-contracted providers reach a person?
Yes. Non-contracted providers, and anyone unable to use the portal or needing EasyNet help, are asked to wait for a customer service representative.