888-251-2224: Community Care Behavioral Health Provider Line
Quick answer
(888) 251-2224 reaches Community Care Behavioral Health Organization (provider line). It is answered by automated phone menu → live person → voicemail. From the greeting, press 1 for provider reimbursement; press 2 for network and credentialing; press 3 for pre-certification; press 4 for all other HealthChoices provider calls.
Line at a glance
| Health plan | Community Care Behavioral Health Organization |
|---|---|
| Department | Provider line |
| Purpose | Community Care Behavioral Health provider line for reimbursement, network and credentialing, pre-certification and other HealthChoices provider calls. |
| Answered by | Automated phone menu → Live person → Voicemail |
| How to respond | Keypad |
| Supported languages | English |
| Hours | Provider reimbursement: Mon-Fri 8:00 AM-12:00 PM and 1:00 PM-4:30 PM |
| Have ready | Nothing requested in the greeting |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Provider reimbursement | 1 | VoicemailWhen closed, gives office hours, points to the provider online site at ccbh.com, and takes a voicemail. |
| Network and credentialing | 2 | |
| Pre-certification | 3 | Live personConnects to a Community Care Behavioral Health representative. |
| All other HealthChoices provider calls | 4 | Live personConnects to a Community Care Behavioral Health representative. |
Skip the call
- Provider online www.ccbh.com
Questions about (888) 251-2224
How do providers request a pre-cert from Community Care?
Press 3 to reach a representative.
What are provider reimbursement hours?
Monday through Friday, 8 AM to 12 PM and 1 PM to 4:30 PM.
Is there an online option?
Yes. The line points to provider online at www.ccbh.com.