888-336-8258: Cigna Healthcare phone line
Quick answer
Cigna Healthcare line that asks callers to say or press customer, provider, or enrollment; the provider path asks for a 9-digit tax ID.
Call observed . The recorded menu was reviewed. Phone menus can change.
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Customer or enrolled family member | 1 or say customer | |
| Provider | 2 or say provider | Asks for your IDAsks for a 9-digit tax ID by voice or keypad. |
| Enrollment | 3 or say enrollment |
Line at a glance
- Answered by
- Automated phone menu
- How to respond
- Keypad or voice
- Supported languages
- English
- Have ready
- Tax ID
Shortcuts and conditional instructions
- If a family member is enrolled in a Cigna plan 1 Press 1
- If a customer calling about enrollment 3 Say enrollment or press 3
- If a provider 2 Press 2
- If wants information about enrolling in a Cigna plan 3 Press 3
What the line says
Transcribed from the calls observed . Caller identifiers are masked.
Greeting · 1 min 6 s
Hello, and thank you for calling Cigna Healthcare. Para español, marque ocho. To get started, please tell me if you're a customer, a provider, or if you're a customer calling about enrollment, say enrollment. Sorry, I didn't hear you. Please select the option that's right for you. You can say, I'm a customer or press 1. I'm a provider or press 2. I'm calling about enrollment. or press 3. Sorry, I still didn't hear you. If you or a family member are enrolled in a Cigna plan, press 1. If you're a provider, press 2. If you want information about enrolling in a Cigna plan, press 3.
Press 2 · 59 s
Hello, and thank you for calling Cigna Healthcare. Para español, marque ocho. To get started, please tell me if you're a customer, a provider, or if you're a customer calling about enrollment, say enrollment. Sorry, I didn't hear you. Please select the option that's right for you. You can say, I'm a customer or press 1. I'm a provider or press 2. I'm calling about enrollment. or press 3. Please say your 9 digit tax ID.
More questions about (888) 336-8258 (2)
What do providers need?
A 9-digit tax ID, said or entered by keypad.
How do I get enrollment information?
Say enrollment or press 3 at the main menu.