877-383-5333: Washington Companies Claims Phone Tree

Quick answer

Routes Washington companies claims processing callers by provider, member, or extension.

Call observed . The recorded menu was reviewed. Phone menus can change.

Line at a glance

Department
Claims processing center for the Washington companies
Answered by
Automated phone menu → Automated phone menu
How to respond
Keypad
Supported languages
English

Shortcuts and conditional instructions

Skip the call

What the line says

Transcribed from the calls observed . Caller identifiers are masked.

Greeting · 22 s

Thank you for calling the claims processing center for the Washington companies. This phone call may be recorded for quality assurance purposes. Be advised that the information provided is not a guarantee of payment or benefits. Press 7 if you know your party's 4 digit extension. If you are a provider, press 1. If you are a member, press 2.

Press 1 · 51 s

Thank you for calling the claims processing center for the Washington companies. This phone call may be recorded for quality assurance purposes. Be advised that the information provided is not a guarantee of payment or benefits. Press 7 if you know your party's 4 digit extension. If you are a provider, press 1. If you are a member, press 2. For the fastest access to verification of benefits, visit verify allegiance.com. or visit ask allegiance.com for benefits, eligibility, and additional services. Please enter your 7 digit group ID printed on your card. If the group ID contains letters, use the number that matches the letter on your phone keypad. For example, C equals 2.

More questions about (877) 383-5333 (2)
What do providers need for this line?

The provider path asks for the 7-digit group ID printed on the member card.

Which insurer runs this line?

The provider path plays an Allegiance prompt.

Disclaimer

The information provided on this page is for general informational purposes only and does not constitute billing, coding, or reimbursement advice. Nothing on this page should be relied upon as a substitute for clinician assessment, professional billing guidance, or as a definitive statement of any payor's billing requirements or policies.

Payor agreements, fee schedules, and billing policies vary and are subject to change. Before submitting any claims related to maternity care services, including claims affected by the 2027 CPT code revisions, please consult the applicable payor agreements, coverage policies, and billing guidelines to confirm current requirements for their specific payor contracts.

Substrate makes no representation or warranty regarding the accuracy, completeness, or timeliness of the payor-specific information presented here. Providers are solely responsible for ensuring that all claims are submitted in accordance with applicable payor requirements, and Substrate assumes no liability for claim denials, underpayments, or other adverse outcomes arising from reliance on this information.