Cigna Baycare Team Member Health Plan: 877-229-4942
Quick answer
Cigna customer service line for the Baycare team member health plan that routes callers by topic, then asks medical and other-topic callers to choose customer, provider or enrollment.
Call observed . The recorded menu was reviewed. Phone menus can change.
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Medical | 1 or say medical | Opens a menuAsks whether the caller is a customer (1), a provider (2) or calling about enrollment (3). |
| Dental | 2 or say dental | |
| Personal health team | 3 or say personal health team | |
| Pharmacy | 4 or say pharmacy | |
| Mental health and substance abuse | 5 or say mental health and substance abuse | |
| Employee assistance plan | 6 or say employee assistance plan | |
| Home healthcare or DME | 7 or say home healthcare or durable medical equipment | |
| Disability or family medical leave | 8 or say disability or family medical leave | |
| Something else | 9 or say something else | Opens a menuReaches the same customer, provider or enrollment menu as medical. |
Line at a glance
- Department
- Baycare team member health plan customer service
- Answered by
- Automated phone menu
- How to respond
- Keypad or voice
- Supported languages
- English
What the line says
Transcribed from the calls observed . Caller identifiers are masked.
Greeting · 1 min 14 s
Hello, and thank you for calling Cigna's customer service line for the Baycare team member health plan. Para español, o primer el ocho. Please tell me which you are calling about. Medical, dental, personal health team. pharmacy, mental health and substance abuse, employee assistance plan, home healthcare or durable medical equipment, disability or family medical leave. or say it's something else. To repeat these options, say repeat that. Sorry, I didn't hear you. Say medical or press 1. Dental or press 2. Personal health team or press 3. Pharmacy or press 4. Mental health and substance abuse or press 5. Employee assistance plan or press 6. Home healthcare or durable medical equipment or press 7. Disability or family medical leave. or press 8. Or say it's something else or press 9.
Press 1 · 1 min 43 s
Hello, and thank you for calling Cigna's customer service line for the Baycare team member health plan. Para español, o primer el ocho. Please tell me which you are calling about. Medical, dental, personal health team. pharmacy, mental health and substance abuse, employee assistance plan, home healthcare or durable medical equipment, disability or family medical leave. Or say it's something else. To repeat these options, say repeat that. Sorry, I didn't hear you. Say medical or press 1. Dental or press 2. Personal health team or press 3. Pharmacy or press 4. Mental health and substance abuse or press 5. Employee assistance plan or press 6. Home healthcare or durable medical equipment or press 7. Disability or family medical leave. or press 8. Or say it's something else or press 9. To get started, please tell me if you are a customer, a provider, or you're calling about enrollment. Sorry. Which of these best describes you? You can say, I'm a customer or press 1. I'm a provider or press 2. Or I'm calling about enrollment. or press 3.
Press 9 · 1 min 43 s
Hello, and thank you for calling Cigna's customer service line for the Baycare team member health plan. Para español, o primer lugar. Please tell me which you are calling about. Medical, dental, personal health team. pharmacy, mental health and substance abuse, employee assistance plan, home healthcare or durable medical equipment, disability or family medical leave. Or say it's something else. To repeat these options, say repeat that. Sorry, I didn't hear you. Say medical or press 1. Dental or press 2. Personal health team or press 3. Pharmacy or press 4. Mental health and substance abuse or press 5. Employee assistance plan or press 6. Home healthcare or durable medical equipment or press 7. Disability or family medical leave. or press 8. Or say it's something else or press 9. To get started, please tell me if you are a customer, a provider, or you're calling about enrollment. Sorry. Which of these best describes you? You can say, I'm a customer or press 1. I'm a provider or press 2. Or I'm calling about enrollment. or press 3.
More questions about (877) 229-4942 (2)
What topics does the line offer?
Medical, dental, personal health team, pharmacy, mental health and substance abuse, employee assistance plan, home healthcare or durable medical equipment, disability or family medical leave, or something else.
How do I reach the provider option?
Press 1 for medical, then press 2 for provider at the customer, provider and enrollment menu.