866-860-4970: 90° Benefits Phone Portal

Quick answer

A '90° benefits phone portal' that routes providers on 1 and subscribers or dependents on 2. The greeting names no insurer.

Call observed . Partially mapped — deeper menu options still being called. Phone menus can change.

Line at a glance

Answered by
Automated phone menu
How to respond
Keypad
Supported languages
English

Shortcuts and conditional instructions

What the line says

Transcribed from the calls observed . Caller identifiers are masked.

Greeting · 46 s

Welcome to the 90° benefits phone portal. Please listen carefully as our menu options have recently changed. Please dial 1 if you are a provider. Dial 2 if you are a subscriber or dependent. Sorry. No input has been detected. Please try again. Welcome to the 90° benefits phone portal. Please listen carefully as our menu options have recently changed. Please dial 1 if you are a provider. Dial 2 if you are a subscriber or dependent.

More questions about (866) 860-4970 (2)
Which insurer runs this portal?

The owner is listed as Unknown.

Which key do subscribers use?

Dial 2 if you are a subscriber or dependent.

Disclaimer

The information provided on this page is for general informational purposes only and does not constitute billing, coding, or reimbursement advice. Nothing on this page should be relied upon as a substitute for clinician assessment, professional billing guidance, or as a definitive statement of any payor's billing requirements or policies.

Payor agreements, fee schedules, and billing policies vary and are subject to change. Before submitting any claims related to maternity care services, including claims affected by the 2027 CPT code revisions, please consult the applicable payor agreements, coverage policies, and billing guidelines to confirm current requirements for their specific payor contracts.

Substrate makes no representation or warranty regarding the accuracy, completeness, or timeliness of the payor-specific information presented here. Providers are solely responsible for ensuring that all claims are submitted in accordance with applicable payor requirements, and Substrate assumes no liability for claim denials, underpayments, or other adverse outcomes arising from reliance on this information.