866-387-3537: Pharmacy Help Desk
Quick answer
Pharmacy help desk line that routes pharmacies, members, physicians, and health plans or employer groups.
Call observed . Partially mapped — deeper menu options still being called. Phone menus can change.
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Pharmacy | 1 or say pharmacy | |
| Member | 2 or say member | |
| Physician | 3 or say physician | |
| Health plan or employer group | 4 or say health plan or employer group |
Line at a glance
- Answered by
- Automated phone menu
- How to respond
- Keypad or voice
- Supported languages
- English
What the line says
Transcribed from the calls observed . Caller identifiers are masked.
Greeting · 23 s
Thank you for calling the pharmacy help desk. Calls may be monitored or recorded for quality purposes. If you're a pharmacy, press or say 1. If you're a member, press or say 2. If you're a physician, press or say 3. If you're a health plan or employer group, press or say 4. You
More questions about (866) 387-3537 (2)
How do I pick the right option?
Press or say 1 for pharmacy, 2 for member, 3 for physician, or 4 for health plan or employer group.
Are hours stated on this line?
No hours were stated on the call.