Customer support line: (844) 993-4255

Thank you for calling customer support. For English, press 1. For Spanish or all other languages, press 2.

Thank you for calling customer support. For English, press 1. For Spanish or all other languages, press Our specialist will attempt to verify your health insurance benefits and our necessary notifications or authorizations for you. We cannot certify or guarantee benefits or payment under the health plan. Payment of benefits is subject to all terms, conditions, and exclusions of the member's plan at the time of service. Please note that benefit and coverage details shared during this call are not a guarantee of payment. Actual coverage is determined by the relevant plan design and documentation governing your plan. By continuing, you agree to these terms. All calls are recorded. If you are a member, press 1. If you are a provider, press 2. If you are considering enrolling in a Sentivo plan, press 3.

Thank you for calling customer support. For English, press 1. For Spanish or all other languages, press 2. Our specialist will attempt to verify your health insurance benefits and our necessary notifications or authorizations for you. We cannot certify or guarantee benefits or payment under the health plan. Payment of benefits is subject to all terms, conditions, and exclusions of the member's plan at the time of service. Please note that benefit and coverage details shared during this call are not a guarantee of payment. Actual coverage is determined by the relevant plan design and documentation governing your plan. By continuing, you agree to these terms. All calls are recorded. If you are a member, press 1. If you are a provider, press 2. If you are considering enrolling in a Sentivo plan, press 3. Please note if you are calling regarding a family member over the age of 18, we cannot provide healthcare information unless we have a hippa designated representative form on file. You may receive a text message after the call inviting you to take a survey. Message and data rates may apply. To opt out of future survey text messages, reply stop to the message you receive. To protect privacy, we'll verify your identity before discussing personal health information. and by proceeding with this authentication, you consent to the use of your personal health information as it relates to this interaction. If you receive the request to fill out a coordination of benefits questionnaire and would like to provide this information over the phone, please press 1. If you are a pharmacist or have questions about pharmacy benefits, please press 2. If you are calling to schedule a telemedicine visit, please press 3. For any other inquiries, please press 4 or stay on the line to speak with a member care specialist.

Thank you for calling customer support. For English, press 1. For Spanish or all other languages, press 2. Thank you for calling customer support. If you are experiencing a medical emergency, our specialist will attempt to verify your health insurance benefits and our necessary notifications or authorizations for you. We cannot certify or guarantee benefits or payment under the health plan. Payment of benefits is subject to all terms. conditions, and exclusions of the member's plan at the time of service. Please note that benefit and coverage details shared during this call are not a guarantee of payment. Actual coverage is determined by the relevant plan design and documentation governing your plan. By continuing, you agree to these terms. All calls are recorded. If you are a member, press 1. If you are a provider, press 2. If you are considering enrolling in a Sentivo plan, press 3.

Thank you for calling customer support. For English, press 1. For Spanish or all other languages, press 2. Our specialist will attempt to verify your health insurance benefits and our necessary notifications or authorizations for you. We cannot certify or guarantee benefits or payment under the health plan. Payment of benefits is subject to all terms, conditions, and exclusions of the member's plan at the time of service. Please note that benefit and coverage details shared during this call are not a guarantee of payment. Actual coverage is determined by the relevant plan design and documentation governing your plan. By continuing, you agree to these terms. All calls are recorded. If you are a member, press 1. If you are a provider, press 2. If you are considering enrolling in a Sentivo plan, press 3.