800-875-2364: payer phone tree
Quick answer
Closed-office recording that tells callers to call back during business hours or check benefits online at lumisco.net.
Call observed . Partially mapped — deeper menu options still being called. Phone menus can change.
Line at a glance
- Answered by
- Recorded message
- How to respond
- No input needed
- Supported languages
- English
- Hours
- Monday–Friday, 8 AM–4:30 PM (Eastern Standard Time)
- Outside these hours
- Closed-office message: call back during business hours, or verify benefits and eligibility on the website.
Shortcuts and conditional instructions
- If you do not have a user ID Sign up by clicking site enrollment and follow the prompts
Skip the call
- Verify benefits or eligibility, and sign up with site enrollment www.lumisco.net
What the line says
Transcribed from the calls observed . Caller identifiers are masked.
Greeting · 32 s
Thank you for calling our customer service department. You have called at a time when our offices are currently closed. Please call back during our normal business hours, which are 8 AM to 4:30 PM, Eastern Standard Time, Monday through Friday. To verify benefits or eligibility, please visit www. lumisco.net. If you currently do not have a user ID established, you can sign up by clicking on site enrollment and follow the prompts for registration. Thank you.
More questions about (800) 875-2364 (2)
What are the hours?
8 AM to 4:30 PM Eastern Standard Time, Monday through Friday, according to the closed-office message.
Can I check benefits without calling?
The message points to www.lumisco.net, where users with a user ID can verify benefits or sign up through site enrollment.