800-874-8499: payer phone tree

Quick answer

Fund office line with no named organization; pressing 1 for a benefits specialist reached an AI assistant.

Call observed . The recorded menu was reviewed. Phone menus can change.

Line at a glance

Department
Fund office
Answered by
Automated phone menu → AI assistant
How to respond
Keypad
Supported languages
English

What the line says

Transcribed from the calls observed . Caller identifiers are masked.

Greeting · 21 s

Thank you for calling the fund office. Please press 1 to be connected to a benefits specialist. We have not received a valid response. Please try again.

Press 1 · 23 s

Thank you for calling the fund office. Please press 1 to be connected to a benefits specialist. Thanks for calling the fund office. How can I help you?

More questions about (800) 874-8499 (2)
Who runs this line?

The greeting says only the fund office, so the owner is unknown.

How do I reach a benefits specialist?

Press 1. The line then connected to an AI assistant.

Disclaimer

The information provided on this page is for general informational purposes only and does not constitute billing, coding, or reimbursement advice. Nothing on this page should be relied upon as a substitute for clinician assessment, professional billing guidance, or as a definitive statement of any payor's billing requirements or policies.

Payor agreements, fee schedules, and billing policies vary and are subject to change. Before submitting any claims related to maternity care services, including claims affected by the 2027 CPT code revisions, please consult the applicable payor agreements, coverage policies, and billing guidelines to confirm current requirements for their specific payor contracts.

Substrate makes no representation or warranty regarding the accuracy, completeness, or timeliness of the payor-specific information presented here. Providers are solely responsible for ensuring that all claims are submitted in accordance with applicable payor requirements, and Substrate assumes no liability for claim denials, underpayments, or other adverse outcomes arising from reliance on this information.