800-736-4296: Clinical Services

Quick answer

Clinical Services line with Spanish on 6 that tells callers to stay on the line for the next available advocate.

Call observed . Partially mapped — deeper menu options still being called. Phone menus can change.

Line at a glance

Department
Clinical Services
Answered by
Automated phone menu
How to respond
Keypad
Supported languages
English, Spanish

What the line says

Transcribed from the calls observed . Caller identifiers are masked.

Greeting · 30 s

Thank you for calling Clinical Services. Para español, oprima el número seis. This call may be monitored or recorded for quality and training purposes. Would you be willing to take a brief survey at the end of this call? Please stay on the line. and the next available advocate will assist you.

More questions about (800) 736-4296 (2)
Which key is for Spanish?

Press 6 for Spanish.

How do I reach an advocate?

Stay on the line. The greeting says the next available advocate will assist you.

Disclaimer

The information provided on this page is for general informational purposes only and does not constitute billing, coding, or reimbursement advice. Nothing on this page should be relied upon as a substitute for clinician assessment, professional billing guidance, or as a definitive statement of any payor's billing requirements or policies.

Payor agreements, fee schedules, and billing policies vary and are subject to change. Before submitting any claims related to maternity care services, including claims affected by the 2027 CPT code revisions, please consult the applicable payor agreements, coverage policies, and billing guidelines to confirm current requirements for their specific payor contracts.

Substrate makes no representation or warranty regarding the accuracy, completeness, or timeliness of the payor-specific information presented here. Providers are solely responsible for ensuring that all claims are submitted in accordance with applicable payor requirements, and Substrate assumes no liability for claim denials, underpayments, or other adverse outcomes arising from reliance on this information.