800-722-7535: Cigna Healthcare Customer Service
Quick answer
Cigna Healthcare customer service line that routes by plan type (dental, disability or family medical leave, vision, or other), then asks dental callers whether they are customers, providers, or calling about enrollment.
Call observed . The recorded menu was reviewed. Phone menus can change.
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Dental | 1 or say dental | Opens a menuAsks whether the caller is a customer, a provider, or calling about enrollment. |
| Disability or family medical leave | 2 or say disability or family medical leave | |
| Vision | 3 or say vision | |
| Something else | 4 or say something else | |
| Spanish | 8 or say espanol |
Line at a glance
- Answered by
- Automated phone menu
- How to respond
- Keypad or voice
- Supported languages
- English, Spanish
What the line says
Transcribed from the calls observed . Caller identifiers are masked.
Greeting · 49 s
Hello and thank you for calling Cigna Healthcare's customer service line for the American Cancer Society. Para español, oprime el ocho. Which plan are you calling about? Say, dental. disability or family medical leave. vision. Or say it's something else. To hear these options again, say, repeat that. Sorry, I didn't get that. Say dental or press 1. Disability or family medical leave or press 2, vision or press 3. Or say it's something else. or press 4.
Press 1 · 1 min 24 s
Hello, and thank you for calling Cigna Healthcare's customer service line for the American Cancer Society. Para español, oprime el ocho. Which plan are you calling about? Say, dental, disability, or family medical leave. Vision. Or say it's something else. To hear these options again, say, repeat that. Sorry, I didn't get that. Say dental or press 1. Disability or family medical leave or press 2, vision or press 3. Or say it's something else. or press 4. To get started, please tell me if you're a customer, a provider, or if you're a customer calling about enrollment, say enrollment. Sorry, I didn't hear you. Please select the option that's right for you. You can say, I'm a customer or press 1. I'm a provider or press 2. I'm calling about enrollment. or press 3.
More questions about (800) 722-7535 (2)
Which plans does the line list?
Dental, disability or family medical leave, vision, and something else.
Is Spanish available?
The greeting says to press 8 for Spanish.