800-441-2668: Cigna Healthcare phone tree
Quick answer
Routes doctors, hospitals and other healthcare professionals apart from customers. Customers can enter the 9-digit ID number from their card.
Call observed . The recorded menu was reviewed. Phone menus can change.
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Doctor, hospital or other healthcare professional | 1 | |
| Customer | 2 | Opens a menu |
| Short-term business traveler or international trip | 2 then 1 | Asks for your IDAsks for the 9-digit ID number from the Cigna ID card. |
| All other callers | 2 then 2 |
Line at a glance
- Answered by
- Automated phone menu
- How to respond
- Keypad
- Supported languages
- English
- Have ready
- Member ID
What the line says
Transcribed from the calls observed . Caller identifiers are masked.
Greeting · 1 min 14 s
Hello, and thank you for calling Cigna Healthcare. Para español, oprima L ocho. L'logo l'arabe, edgatrakam saba. Calls are randomly monitored or recorded for quality purposes. If you're an operator with a collect call, we will accept the charges. and you may release the call. If you're a doctor, hospital, or other healthcare professional, press one. If you're a customer, press two. Hello, and thank you for calling Cigna Healthcare. Para español, oprima L ocho. L'logo l'arabe, edgatrakam saba. Calls are randomly monitored or recorded for quality purposes. If you're an operator with a collect call, we will accept the charges. and you may release the call. If you're a doctor, hospital, or other healthcare professional, press one. If you're a customer, press two.
Press 2 · 1 min 5 s
Hello, and thank you for calling Cigna Healthcare. Para español, oprima el ocho. Le loga la bella, Edgar Trocomsava. Calls are randomly monitored or recorded for quality purposes. If you're an operator with a collect call, we will accept the charges. and you may release the call. If you're a doctor, hospital, or other healthcare professional, press one. If you're a customer, press two. Hello, and thank you for calling Cigna Healthcare. Para español, oprima el ocho. Le loga la bella, Edgar If you're a short-term business traveler or on a short-term international trip, press one. All other callers, press two. To repeat these options, press star.
Press 2 → 1 · 1 min 35 s
Hello, and thank you for calling Cigna Healthcare. Para español, oprima el ocho. Le loga l'arabeia, edgatrakam sava. Calls are randomly monitored or recorded for quality purposes. If you're an operator with a collect call, we will accept the charges. and you may release the call. If you're a doctor, hospital, or other healthcare professional, press one. If you're a customer, press two. Hello, and thank you for calling Cigna Healthcare. Para español, oprima el ocho. Le loga l'arabeia, edg If you're a short-term business traveler or on a short-term international trip, press one. All other callers, press two. To repeat these options, press star. Again. If you're a short-term business traveler or on a short-term international trip, press one. All other callers, press two. Okay, let's identify the person you're calling about. Please enter or say the 9-digit ID number from your Cigna ID card.
More questions about (800) 441-2668 (2)
What do I need to enter?
The 9-digit ID number from your Cigna ID card.
Where do providers go?
Doctors, hospitals and other healthcare professionals press 1 from the greeting.