866-458-4002: American Health Holding for Christian Brothers Services
Quick answer
(866) 458-4002 reaches Christian Brothers Services (utilization management). It is answered by automated phone menu. From the greeting, press 9 for extension / after-hours options; stay on the line (hold for assistance).
Line at a glance
| Health plan | Christian Brothers Services |
|---|---|
| Department | Utilization Management |
| Purpose | American Health Holding line for Christian Brothers Services, handling pre-notification for urgent hospital admissions, urgent services and urgent concurrent reviews outside standard hours. |
| Answered by | Automated phone menu |
| How to respond | Keypad |
| Supported languages | English |
| Hours | Not stated in the greeting |
| Have ready | Nothing requested in the greeting |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Extension / after-hours options | 9 | Opens a menuOutside standard hours, offers a message line for non-urgent cases and an option for urgent pre-notification. |
| Leave a message about a non-urgent case | 9 then 1 | |
| Urgent cases | 9 then 2 | |
| Hold for assistance | Stay on the line |
Shortcuts and conditional instructions
- If you want to dial your party's extension 9 Press 9
Questions about (866) 458-4002
Who answers (866) 458-4002?
American Health Holding, on behalf of Christian Brothers Services.
What is handled after hours?
Pre-notification for urgent hospital admissions, urgent services and urgent concurrent reviews.
Can I ask about claims after hours?
No. The recording says to call back on the next business day for claims, benefits and ID card questions.