844-889-2273: Nivano Physicians
Quick answer
(844) 889-2273 reaches Choice Physicians Network (Nivano Physicians). It is answered by automated phone menu → hold queue. From the greeting, press 1 for member; press 2 for provider; press 9 for party's extension.
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Line at a glance
| Health plan | Choice Physicians Network (Nivano Physicians) |
|---|---|
| Department | Not listed |
| Purpose | Member and provider line for Nivano Physicians covering authorizations, claims, eligibility and contracting. |
| Answered by | Automated phone menu → Hold queue |
| How to respond | Keypad |
| Supported languages | English |
| Hours | Not stated in the greeting |
| Have ready | Nothing requested in the greeting |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Member | 1 | |
| Provider | 2 | Opens a menuProvider menu for authorizations, claims, eligibility and contracting. |
| Outpatient authorization | 2 then 1 | Hold for an agentHolds for the next available agent. |
| Inpatient acute | 2 then 2 | Hold for an agentHolds for the next available agent. |
| Claims | 2 then 3 | Recorded messageReaches a mailbox that is full and cannot take messages. |
| Eligibility | 2 then 4 | Opens a menuOffers eligibility status (1), other eligibility matters (2) or the main menu (star). |
| Contracting and credentialing | 2 then 5 | Hold for an agentHolds for the next available agent. |
| Party's extension | 9 |
Shortcuts and conditional instructions
- If you know your party's extension 9 Press 9 at any time
- If you are a member 1 Press 1
- If you are a provider 2 Press 2
Questions about (844) 889-2273
How do providers request an outpatient authorization at (844) 889-2273?
Press 2 for provider, then 1, and hold for the next available agent.
Which option is for eligibility?
Press 2, then 4. The eligibility menu offers eligibility status (1) and other eligibility matters (2).
Can I dial an extension?
Yes. Press 9 at any time.