202-484-1650: CareFirst Blue Cross Blue Shield Federal Employee Program

Quick answer

(202) 484-1650 reaches CareFirst BlueCross BlueShield District of Columbia (NCA) (federal employee program). It is answered by automated phone menu. From the greeting, press 1 for provider services; press 2 for pharmacy service center; press 3 for 2027 open season; press 9 for all other requests (self-service).

Line at a glance

Health planCareFirst BlueCross BlueShield District of Columbia (NCA)
DepartmentFederal Employee Program
PurposeFederal Employee Program line for CareFirst Blue Cross Blue Shield that routes providers, pharmacy questions, open season questions and other requests.
Answered byAutomated phone menu
How to respondKeypad
Supported languagesEnglish
HoursNot stated in the greeting
Have readyNothing requested in the greeting

Shortcuts and conditional instructions

Questions about (202) 484-1650

Where does the provider option on (202) 484-1650 go?

Pressing 1 transfers the caller to CareFirst provider services at 1-800-854-5256.

How do I reach the pharmacy service center?

Press 2 for questions about prescriptions, including weight loss medications, drug requests and authorizations, home delivery, and refills.

Is there an option for open season?

Yes. Press 3 for questions about the 2027 open season.

Disclaimer

The information provided on this page is for general informational purposes only and does not constitute billing, coding, or reimbursement advice. Nothing on this page should be relied upon as a substitute for clinician assessment, professional billing guidance, or as a definitive statement of any payor's billing requirements or policies.

Payor agreements, fee schedules, and billing policies vary and are subject to change. Before submitting any claims related to maternity care services, including claims affected by the 2027 CPT code revisions, please consult the applicable payor agreements, coverage policies, and billing guidelines to confirm current requirements for their specific payor contracts.

Substrate makes no representation or warranty regarding the accuracy, completeness, or timeliness of the payor-specific information presented here. Providers are solely responsible for ensuring that all claims are submitted in accordance with applicable payor requirements, and Substrate assumes no liability for claim denials, underpayments, or other adverse outcomes arising from reliance on this information.