800-638-6756: CareFirst BlueCross BlueShield Federal Employee Program
Quick answer
(800) 638-6756 reaches CareFirst Blue Cross Blue Shield Maryland (federal employee program). It is answered by automated phone menu. From the greeting, press 1 for provider services; press 2 for pharmacy service center; press 3 for 2027 open season; press 9 for all other requests.
Line at a glance
| Health plan | CareFirst Blue Cross Blue Shield Maryland |
|---|---|
| Department | Federal Employee Program |
| Purpose | CareFirst BlueCross BlueShield Federal Employee Program line routing providers, pharmacy questions and open season questions. |
| Answered by | Automated phone menu |
| How to respond | Keypad |
| Supported languages | English |
| Hours | Not stated in the greeting |
| Have ready | Nothing requested in the greeting |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Provider services | 1 | Transfers the callTransfers to provider services at 1-800-854-5256. |
| Pharmacy service center | 2 | |
| 2027 open season | 3 | |
| All other requests | 9 |
Shortcuts and conditional instructions
- If you are a provider 1 Press 1 to transfer to provider services
- If you have questions about prescriptions, including weight loss medications, drug requests and authorizations, home delivery and refills 2 Press 2 to transfer to the pharmacy service center
- If you have questions about the 2027 open season 3 Press 3
Questions about (800) 638-6756
How do providers reach CareFirst FEP provider services?
Press 1; the line transfers you to provider services at 1-800-854-5256.
Where do I go with prescription questions?
Press 2 for the pharmacy service center, which handles drug requests, authorizations, weight loss medications, home delivery and refills.
Is there an option for open season?
Yes. Press 3 for questions about the 2027 open season.