800-299-1407: BlueCare Plus Provider and Member Services
Quick answer
(800) 299-1407 reaches BlueCross BlueShield of Tennessee. It is answered by automated phone menu. From the greeting, press 1 or say “provider” for provider; press 2 or say “member” for member.
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Line at a glance
| Health plan | BlueCross BlueShield of Tennessee |
|---|---|
| Department | Not listed |
| Purpose | BlueCare Plus line for providers and members; providers are pointed to Availity for eligibility and benefits and asked for a provider ID. |
| Answered by | Automated phone menu |
| How to respond | Keypad or voice |
| Supported languages | English |
| Hours | Not stated in the greeting |
| Have ready | Local provider ID, tax ID or NPI |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Provider | 1 or say provider | Opens a menuPoints providers to Availity for eligibility and benefits, then offers Availity registration or password help. |
| Availity registration or password assistance | 1 or say providerthen 1 or say Availity | Asks for your IDAsks for a 7-digit local provider ID, 9-digit tax ID or 10-digit NPI. |
| Member | 2 or say member |
Shortcuts and conditional instructions
- If you are a provider 1 Say 'provider' or press 1
- If you are a member 2 Say 'member' or press 2
- If you need Availity registration or password help Choose provider (say 'provider' or press 1); then say 'Availity' or press 1
Skip the call
- BlueCare Plus news and information bluecareplus.bcbst.com
- Availity provider portal www.availity.com
Questions about (800) 299-1407
How do providers check eligibility for BlueCare Plus members?
The recording directs providers to the Availity self-service portal for eligibility and benefit information.
What ID does the provider line ask for?
Your 7-digit local provider ID, 9-digit tax ID or 10-digit NPI.
Where can I find BlueCare Plus updates?
The greeting names bluecareplus.bcbst.com.