800-786-7474: Blue Shield 65 Plus Medical Management Department
Quick answer
(800) 786-7474 reaches Blue Shield of California (medical management). It is answered by automated phone menu. From the greeting, say or enter your 10-digit NPI or 9-digit tax ID.
Line at a glance
| Health plan | Blue Shield of California |
|---|---|
| Department | Medical Management |
| Purpose | Blue Shield 65 Plus medical management line where providers identify themselves by NPI or tax ID and choose behavioral health or medical topics. |
| Answered by | Automated phone menu |
| How to respond | Keypad or voice |
| Supported languages | English |
| Hours | Not stated in the greeting |
| Have ready | NPI, Tax ID |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Provider ID | Say or enter your 10-digit NPI or 9-digit tax ID | Asks for your IDAsks to say or enter the 10-digit NPI or 9-digit tax ID before the main menu. |
| Behavioral health | Say or enter your 10-digit NPI or 9-digit tax ID then say behavioral health | |
| Claims | Say or enter your 10-digit NPI or 9-digit tax ID then say claims | |
| Benefits | Say or enter your 10-digit NPI or 9-digit tax ID then say benefits | |
| Authorizations | Say or enter your 10-digit NPI or 9-digit tax ID then say authorizations | |
| Post-stabilization services | Say or enter your 10-digit NPI or 9-digit tax ID then say post stabilization services | |
| Eligibility | Say or enter your 10-digit NPI or 9-digit tax ID then say eligibility | |
| Something else | Say or enter your 10-digit NPI or 9-digit tax ID then say it's something else |
Questions about (800) 786-7474
What ID do I need for (800) 786-7474?
Your 10-digit national provider number or 9-digit tax ID, said aloud or entered on the keypad.
How do I reach behavioral health?
After entering your ID, say behavioral health at the main menu.
Are calls recorded?
The greeting says calls may be securely recorded and transcribed for quality assurance.