800-776-4466: Blue Shield of California Medicare Customer Service
Quick answer
Blue Shield of California Medicare customer service line. It asks whether the caller is a healthcare professional and redirects providers to a separate number.
Call observed . Partially mapped — deeper menu options still being called. Phone menus can change.
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Spanish | 9 or say español | |
| Calling on behalf of a healthcare professional | 1 or say yes | Recorded messageSaid the number is for member customer service only and gave the provider number, (800) 541-6652. |
| Not calling on behalf of a healthcare professional | 2 or say no |
Line at a glance
- Department
- Medicare customer service
- Answered by
- Automated phone menu
- How to respond
- Keypad or voice
- Supported languages
- English, Spanish
Shortcuts and conditional instructions
- If calling on behalf of a healthcare professional such as a doctor's office 1 Say yes or press 1; say no or press 2; say I'm not sure
What the line says
Transcribed from the calls observed . Caller identifiers are masked.
Greeting · 52 s
Thank you for calling. Blue Shield of California Medicare customer service. Calls may be securely recorded and transcribed by us and our service providers for quality assurance purposes. Para continuar en español, marque nueve. Are you calling today as a healthcare professional? Say yes, no, or I'm not sure. Sorry, I didn't hear that. Are you calling on behalf of a healthcare professional such as a doctor's office? Say yes or press 1, or no or press 2. You can also say, I'm not sure. I still didn't hear anything. If you're calling on behalf of a healthcare professional, press 1. Otherwise, press 2.
Press 1 · 57 s
Thank you for calling. Blue Shield of California Medicare customer service. Calls may be securely recorded and transcribed by us and our service providers for quality assurance purposes. Para continuar en español, marque 9 Are you calling today as a healthcare professional? Say yes, no, or I'm not sure. Sorry, I didn't hear that. Are you calling on behalf of a healthcare professional such as a doctor's office? Say yes or press 1, or no or press 2. You can also say I'm not sure. The number you dialed is for member customer service only. As a provider, you'll need to call 18005416652. Again, that's 18005416652. Thanks for calling. Goodbye.
More questions about (800) 776-4466 (2)
I am a provider. Which number should I call?
The line gives (800) 541-6652 for providers.
Is Spanish offered?
The greeting says marque nueve for Spanish, which is key 9.