800-622-0632: Blue Shield of California BlueCard Program Helpline
Quick answer
(800) 622-0632 reaches Blue Shield of California (bluecard program helpline). It is answered by automated phone menu. From the greeting, press 1 or say “benefits” for benefits; press 2 or say “claims” for claims; press 3 or say “mailing address” for mailing address; press 4 or say “Blue Card” for BlueCard program.
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Line at a glance
| Health plan | Blue Shield of California |
|---|---|
| Department | BlueCard Program Helpline |
| Purpose | Blue Shield of California helpline for the BlueCard program covering benefits, claims, mailing addresses and BlueCard information. |
| Answered by | Automated phone menu |
| How to respond | Keypad or voice |
| Supported languages | English |
| Hours | Not stated in the greeting |
| Have ready | Nothing requested in the greeting |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Benefits | 1 or say benefits | Recorded messageDirects callers to the number on the member's ID card for Blue Shield of California members, or BlueCard eligibility at 800-676-2583 for other Blue plans' members. |
| Claims | 2 or say claims | |
| Mailing address | 3 or say mailing address | |
| BlueCard program | 4 or say Blue Card |
Skip the call
- Provider benefits information www.blueshieldca.com/provider
Questions about (800) 622-0632
How do I get eligibility for a member of another state's Blue plan?
The benefits option says to call BlueCard eligibility at 800-676-2583.
Where do I get benefits for a Blue Shield of California member?
Call the number on the back of the member's ID card, or visit blueshieldca.com/provider.
What options does the helpline offer?
Benefits, claims, mailing address, and information about the BlueCard program.