800-214-4844: Blue Cross and Blue Shield of North Carolina
Quick answer
(800) 214-4844 reaches Blue Cross NC. It is answered by automated phone menu. From the greeting, press 1 for certifications; press 2 for appeals; press 3 for ID cards, benefits or claims (automated self-service); press 9 for repeat menu.
Instead of waiting on the phone, verify benefits instantly with Substrate.
Line at a glance
| Health plan | Blue Cross NC |
|---|---|
| Department | Not listed |
| Purpose | Blue Cross and Blue Shield of North Carolina line with options for certifications, appeals, and automated ID card, benefit and claim self-service. |
| Answered by | Automated phone menu |
| How to respond | Keypad |
| Supported languages | English |
| Hours | Monday through Friday, starting at 8 AM |
| Have ready | Nothing requested in the greeting |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Certifications | 1 | |
| Appeals | 2 | |
| ID cards, benefits or claims (automated self-service) | 3 | |
| Repeat menu | 9 |
Questions about (800) 214-4844
How do I reach certifications at (800) 214-4844?
Press 1 for certifications.
Can I check benefits or claims without an agent?
Press 3 for automated self-service for ID cards, benefits or claims.
When is the line staffed?
The greeting gives business hours of Monday through Friday starting at 8 AM.