800-344-8525: Blue Cross Blue Shield of Michigan and Blue Care Network
Quick answer
(800) 344-8525 reaches Blue Cross Blue Shield of Michigan (provider services). It is answered by automated phone menu. From the greeting, press 1 or say “claims” for claims; press 2 or say “eligibility and benefits” for eligibility and benefits.
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Line at a glance
| Health plan | Blue Cross Blue Shield of Michigan |
|---|---|
| Department | Provider Services |
| Purpose | Provider line for Blue Cross Blue Shield of Michigan and Blue Care Network for claims and for eligibility and benefits. |
| Answered by | Automated phone menu |
| How to respond | Keypad or voice |
| Supported languages | English |
| Hours | Not stated in the greeting |
| Have ready | NPI |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Claims | 1 or say claims | Opens a menuAsks whether you are calling on behalf of a member with a Blue Cross Blue Shield of Michigan or Blue Care Network ID card (yes or no). |
| Eligibility and benefits | 2 or say eligibility and benefits | Asks for your IDAsks for the 10-digit NPI, then the provider specialty. |
| No NPI | 2 or say eligibility and benefitsthen # or say I don't have one | Opens a menuContinues without an NPI; protected health information is not available, then asks for the provider specialty. |
Shortcuts and conditional instructions
- If you are calling about a claim 1 Say 'claims' or press 1
- If you are calling for eligibility and benefits 2 Say 'eligibility and benefits' or press 2
Questions about (800) 344-8525
How do I check eligibility and benefits at (800) 344-8525?
Say eligibility and benefits or press 2, then say or enter your 10-digit NPI.
What if I don't have an NPI?
Say 'I don't have one' or press pound. Protected health information is not available on that path.
What does the claims option ask first?
Whether you are calling on behalf of a member who has a Blue Cross Blue Shield of Michigan or Blue Care Network ID card.