877-444-2374: Blue Cross and Blue Shield of Nebraska Plan-to-Plan Line
Quick answer
(877) 444-2374 reaches Blue Cross and Blue Shield of Nebraska (plan to plan). It is answered by automated phone menu → voicemail. From the greeting, press 1 for Medical benefits or medical claims; press 2 for pre-authorization status or inpatient pre-certification; press 3 for another Blue Cross and Blue Shield plan calling for a member or provider; press 8 for repeat options.
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Line at a glance
| Health plan | Blue Cross and Blue Shield of Nebraska |
|---|---|
| Department | Plan to Plan |
| Purpose | Blue Cross and Blue Shield of Nebraska plan-to-plan line for medical benefits and claims, pre-authorization and pre-certification, and calls from other Blue plans. |
| Answered by | Automated phone menu → Voicemail |
| How to respond | Keypad |
| Supported languages | English |
| Hours | 7:30 AM to 4:30 PM Central |
| Have ready | Patient name, Member ID |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Medical benefits or medical claims | 1 | VoicemailWhen the office is closed, offers to take a voicemail. |
| Pre-authorization status or inpatient pre-certification | 2 | VoicemailWhen the office is closed, offers to take a voicemail. |
| Another Blue Cross and Blue Shield plan calling for a member or provider | 3 | |
| Repeat options | 8 | VoicemailReached the plan-to-plan department voicemail, which asks for name, patient name, ID number and a brief message. |
Questions about (877) 444-2374
What should I leave in a voicemail?
Your name, the patient name, the identification number and a brief message. Calls are returned within 24 hours.
What hours does the plan-to-plan department mention?
The voicemail refers to 7:30 AM to 4:30 PM Central Standard Time.
How do other Blue plans reach this line?
Press 3 if you are calling from another Blue Cross and Blue Shield plan on behalf of your member or provider.