800-982-7838: Benefit Assistance Company Customer Service
Quick answer
(800) 982-7838 reaches Benefit Assistance Corporation (customer service). It is answered by automated phone menu → live person → voicemail. From the greeting, press 1 for customer service representative; press 2 for leave a message; press # for repeat options.
Line at a glance
| Health plan | Benefit Assistance Corporation |
|---|---|
| Department | Customer Service |
| Purpose | Customer service line for Benefit Assistance Company that connects callers to a representative during business hours and takes claims messages after hours. |
| Answered by | Automated phone menu → Live person → Voicemail |
| How to respond | Keypad |
| Supported languages | English |
| Hours | Monday to Friday, 8 AM to 4:30 PM Eastern |
| Have ready | Member ID |
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Customer service representative | 1 | Live personDuring business hours, connects to a representative who asks for the member ID. After hours, press 1 leaves a message for medical claims. |
| Leave a message | 2 | VoicemailRecords a message for customer service; after hours, press 2 leaves a message for dental or vision claims. |
| Repeat options | # | Opens a menuReplays the menu. |
Shortcuts and conditional instructions
- If you want to send a fax Fax 304-372-8285
Questions about (800) 982-7838
What are Benefit Assistance Company's phone hours?
8 AM to 4:30 PM Eastern Time, Monday through Friday.
What fax number does the greeting give?
304-372-8285.
What does the representative ask for first?
The member ID.