Coverage profile
How Substrate can help you with Banner Health
Substrate can help practices and billers with the following claims tasks for Banner Health.
Claim status
EDI 276/277The Substrate Claim Status Agent can check clearinghouse claim status for your practice with Banner Health.
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Banner Health.
Frequently asked questions
Banner Health payer FAQs
What is the payer ID for Banner Health?
The primary payer ID for Banner Health is 12X42. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What is the provider portal for Banner Health?
The provider portal for Banner Health is https://apps.availity.com/. Available features depend on the payer and your account.
What are the 837 payer IDs for Banner Health?
The 837P and 837I payer ID for Banner Health is 12X42 via Stedi.
What is the 835 payer ID for Banner Health?
The 835 payer ID for Banner Health is 12X42 via Stedi.
What is the 270 payer ID for Banner Health?
The 270 payer ID for Banner Health is 12X42 via Stedi.
What states does Banner Health operate in?
Banner Health operates in AR, AZ, ID, IN, ME, MT, NC, NY, SC, and WY.
Routing reference
Banner Health payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | Banner Health |
|---|---|
| Operating states | AR, AZ, ID, IN, ME, MT, NC, NY, SC, WY |
| 837P professional claims payer IDStedi | 12X42 |
| 837I institutional claims payer IDStedi | 12X42 |
| 835 ERA payer IDStedi | 12X42Enrollment required |
| 270 eligibility payer IDStedi | 12X42 |
Payer contact directory
Banner Health phone and fax numbers
Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.
- Other stated context phone
- (800) 564-5465Mercy Care Arizona
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
| phone(800) 564-5465 | Other stated contextBenefit context: Inactive |
| Health Benefit Plan Coverage |
| phone(855) 221-5656 | Other stated contextBenefit context: Inactive |
| Health Benefit Plan Coverage |
| phone(855) 232-3596 | Other stated contextBenefit context: Inactive |
| Health Benefit Plan Coverage |
| phone(855) 676-5772 | Other stated contextBenefit context: Inactive |
| Health Benefit Plan Coverage |
| phone(866) 600-2139 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
Phone and fax numbers sourced directly from the payer response
Other aliases
Also known as
- 12X42
- 12X42MA
- 16664
- 3845
- 5046
- 5047
- 6610
- 84323
- 84323MA
- 84324
- 8892
- 8893
- Banner Health (HealthNet Senior)
- Banner Health (UnitedHealthcare Medicare Advantage)
- Banner Medicare Advantage Plus
- Banner Medicare Advantage Prime
- Banner Plan Administration (Choice Plus and Select 500)
- BANNER PLAN ADMINISTRATION
- BANNER MEDICARE ADVANTAGE PRIME (HMO)
- BANNER HEALTH (UHC MEDICARE ADVANTAGE)
- BANNER MEDICARE ADVANTAGE PRIME HMO
- BANNERMCARE