800-300-7011: CareMore Health Provider Customer Service

Quick answer

(800) 300-7011 reaches Anthem CareMore (provider customer service). It is answered by automated phone menu → hold queue → live person. From the greeting, press 1 for eligibility; press 2 for claims; press 3 for authorization; press 4 for pharmacy.

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Line at a glance

Health planAnthem CareMore
DepartmentProvider Customer Service
PurposeProvider-only customer service line for CareMore Health covering eligibility, claims, authorization, pharmacy and provider portal support.
Answered byAutomated phone menu → Hold queue → Live person
How to respondKeypad
Supported languagesEnglish
HoursNot stated in the greeting
Have readyNothing requested in the greeting

Shortcuts and conditional instructions

Questions about (800) 300-7011

Can members call (800) 300-7011?

No. The greeting says the number is for providers only and members should call the number on the back of their ID card.

What are the menu options?

Press 1 for eligibility, 2 for claims, 3 for authorization, 4 for pharmacy and 5 for provider portal support.

Does option 5 reach a person?

Yes. After a short queue, a CareMore Health provider customer service representative answered.

Disclaimer

The information provided on this page is for general informational purposes only and does not constitute billing, coding, or reimbursement advice. Nothing on this page should be relied upon as a substitute for clinician assessment, professional billing guidance, or as a definitive statement of any payor's billing requirements or policies.

Payor agreements, fee schedules, and billing policies vary and are subject to change. Before submitting any claims related to maternity care services, including claims affected by the 2027 CPT code revisions, please consult the applicable payor agreements, coverage policies, and billing guidelines to confirm current requirements for their specific payor contracts.

Substrate makes no representation or warranty regarding the accuracy, completeness, or timeliness of the payor-specific information presented here. Providers are solely responsible for ensuring that all claims are submitted in accordance with applicable payor requirements, and Substrate assumes no liability for claim denials, underpayments, or other adverse outcomes arising from reliance on this information.