844-348-8506: Pharmacy Help Desk
Quick answer
Pharmacy help desk line that routes pharmacies (1), members (2), physicians (3), and health plans or employer groups (4) by voice or keypad.
Call observed . Partially mapped — deeper menu options still being called. Phone menus can change.
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Pharmacy | 1 or say pharmacy | |
| Member | 2 or say member | |
| Physician | 3 or say physician | |
| Health plan or employer group | 4 or say health plan or employer group | |
| Repeat the menu | 7 or say repeat that | |
| Start over | * or say main menu |
Line at a glance
- Department
- Pharmacy help desk
- Answered by
- Automated phone menu
- How to respond
- Keypad or voice
- Supported languages
- English
What the line says
Transcribed from the calls observed . Caller identifiers are masked.
Greeting · 35 s
Thank you for calling the pharmacy help desk. Calls may be monitored or recorded for quality purposes. If you're a pharmacy, press or say 1. If you're a member, press or say 2. If you're a physician, press or say 3. If you're a health plan or employer group, press or say 4. You can say your choices or enter them on the keypad. and feel free to interrupt me at any time. To repeat something, you can always say, repeat that. or press 7. To start over, you can always say main menu or press star.
More questions about (844) 348-8506 (2)
How do I reach the member option?
Say 'member' or press 2 at the menu.
Can I hear the menu again?
Say 'repeat that' or press 7.