800-451-7715: Aetna National Dentist Line
Quick answer
Aetna National Dentist Line that asks callers to say or enter an NPI or tax ID and points to aetnadental.com for eligibility.
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Call observed . Partially mapped — deeper menu options still being called. Phone menus can change.
How to reach each option
| To reach | Do this | What happens |
|---|---|---|
| Say or enter NPI or tax ID | Say or enter your NPI or tax ID | Asks for your IDPrompted and repeated after no response. |
Line at a glance
- Department
- National Dentist Line
- Answered by
- Automated phone menu
- How to respond
- Keypad or voice
- Supported languages
- English
- Have ready
- NPI, Tax ID
Skip the call
- Eligibility and benefits on the dental portal aetnadental.com
What the line says
Transcribed from the calls observed . Caller identifiers are masked.
Greeting · 57 s
Thank you for calling Aetna's National Dentist Line. To improve our service, your call will be monitored and recorded, effective October 24th. We have implemented a 2-step authentication for logins to enhance security. After entering your password, you will receive a 6-digit code to your registered email. If you no longer have access to that email, you must create a new registration. Did you know that our dental portal has been updated to offer a broader selection of procedure codes and more detailed benefits? Please visit aetnadental.com to obtain eligibility and benefits offered through dental exchange. Please say or enter your NPI or tax ID. Sorry, I didn't hear you. Please say or enter your NPI or tax ID.
More questions about (800) 451-7715 (2)
What does the line ask for first?
It asks callers to say or enter an NPI or tax ID.
Where can I check eligibility online?
The greeting says to visit aetnadental.com for eligibility and benefits through dental exchange.