Aetna certificate of prior group health plan coverage line: 800-297-6972

This special phone number has been set up to provide information concerning the certificate of prior group health plan coverage, which was recently mailed to you. The following will be an explanation of why you received the certificate. At any time, you may press 7 to repeat this message. The certificate of prior group health plan coverage that you recently received was issued in compliance with new federal legislation. It requires that certification of prior health coverage be issued to all individuals as evidence that the persons named were covered with Aetna under their employer's group health plan. The certificate simply verifies that you and or your family members were covered under the stated group health plan between the designated coverage start and stop dates. If you continue to be enrolled in an Aetna plan, all you need to do is save the certificate for your records. If your coverage terminates at a future date, you will be mailed an updated certificate at that time. If you no longer have coverage under an Aetna plan, please keep this certificate. Should you enroll in a new health plan that contains a pre-existing condition exclusion, you will need to present a copy of this certificate as proof of prior coverage. If any information on this certificate is incorrect, contact the benefits plan administrator of your former group health plan. You may press 7 to repeat this message. If you have additional questions about the certificate you received and would like to speak to a representative, press 0.