Coverage profile
Work Aetna Better Health Virginia across every published route
Use the current payer record to choose the right claim-status, eligibility, portal, phone, or appeals workflow. Substrate only marks routes that are published for this payer.
Claim status
EDI 276/277The Substrate Claim Status Agent can check clearinghouse claim status for your practice with Aetna Better Health Virginia.
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Aetna Better Health Virginia.
Portal claim status
Browser automationThe Substrate Claim Status Agent can check claim status via the payer portal for Aetna Better Health Virginia.
Other aliases
Also known as
- 10217
- 128VA
- 128VAMA
- 7737
- 9686
- ABHVA
- CHCCN
- Aetna Better Health of Virginia
- AETNA BETTER HEALTH ALL PLANS AND NJ-VA MAPD-DSNP
Payer intelligence
Observed adjudication timing
How long completed claims in Substrate’s aggregate network took from payer receipt to the 835 payment date.
Median time to payment
7 days- 10% of adjudications by
- 6 days
- 90% of adjudications by
- 7 days
- Applicable state coverage
- TX
- Current As Of
- August 2026
Five-month median trend
Days to 835 paymentView chart data as a table
| Service month | Median | 10% of adjudications by | 90% of adjudications by | Completed claims | Coverage |
|---|---|---|---|---|---|
| Apr | 7 days | 4 days | 10 days | 190 | TX |
| May | 7 days | 4 days | 8.1 days | 704 | TX |
| Jun | 7 days | 4 days | 10 days | 760 | TX |
| Jul | 7 days | 4 days | 7 days | 548 | TX |
| Aug | 7 days | 6 days | 7 days | 127 | TX |
Frequently asked questions
Aetna Better Health Virginia payer FAQs
How do I check claim status with Aetna Better Health Virginia?
Providers check Aetna Better Health Virginia via EDI 276/277 when the payer ID is accepted. Substrate automates claim status across 3,500+ payers.
Can I automate Aetna Better Health Virginia portal follow-up?
Yes — portal retrieval is required when 276/277 is missing or stale. See payer portal automation and learn why 276/277 is not enough.
What is the payer ID for Aetna Better Health Virginia?
The primary payer ID for Aetna Better Health Virginia is 128VA. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What is the provider portal for Aetna Better Health Virginia?
The provider portal for Aetna Better Health Virginia is https://apps.availity.com/. Available features depend on the payer and your account.
What are the 837 payer IDs for Aetna Better Health Virginia?
The 837P and 837I payer ID for Aetna Better Health Virginia is 128VA via Stedi.
What is the 835 payer ID for Aetna Better Health Virginia?
The 835 payer ID for Aetna Better Health Virginia is 128VA via Stedi.
What is the 270 payer ID for Aetna Better Health Virginia?
The 270 payer ID for Aetna Better Health Virginia is 128VA via Stedi.
What is the 276 payer ID for Aetna Better Health Virginia?
The 276 payer IDs for Aetna Better Health Virginia are 128VA via Stedi and ABHVA via Availity.
What state does Aetna Better Health Virginia operate in?
Aetna Better Health Virginia operates in VA.
Routing reference
Aetna Better Health Virginia payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | Aetna Better Health VirginiaSource: Substrate payer directory · last refreshed |
|---|---|
| Operating states | VASource: Substrate payer directory · last refreshed |
| 837P professional claims payer IDStedi | 128VASource: Stedi payer catalog · catalog dated · matched by payer ID |
| 837I institutional claims payer IDStedi | 128VASource: Stedi payer catalog · catalog dated · matched by payer ID |
| 835 ERA payer IDStedi | 128VAEnrollment requiredSource: Stedi payer catalog · catalog dated · matched by payer ID |
| 270 eligibility payer IDStedi | 128VASource: Stedi payer catalog · catalog dated · matched by payer ID |
| 276 claim status payer IDStedi | 128VASource: Stedi payer catalog · catalog dated · matched by payer ID |
| 276 claim status payer IDAvaility | ABHVASource: Availity payer catalog · catalog dated · matched by payer ID |
Routing sources and verification
- Substrate payer directoryPayer identity, aliases, operating states, and vendor IDs. Last refreshed .Open payer website ↗
- Stedi payer catalogMatched by payer ID; matched record: Aetna Better Health Virginia. Source dated .PrimaryPayerId is used as the transaction payer ID when the corresponding Stedi support flag is true.Open current Stedi reference ↗
- Availity payer catalogMatched by payer ID; matched record: AETNA BETTER HEALTH VIRGINIA. Source dated .The attached API workbook supplies 270 and 276 payer IDs only. It does not supply 837P, 837I, or 835 IDs.Open current Availity reference ↗
- United Clearinghouse payer catalogMatched by payer name; matched record: Aetna Better Health Virginia. The source did not provide a publication date.The attachment supplies payer names and states only; it does not contain transaction-specific payer IDs.Open current United Clearinghouse reference ↗
Clearinghouse payer IDs are transaction-specific and can change. Confirm the current payer list and the member’s ID card before submission.