Coverage profile
How Substrate can help you with Aetna Better Health
Substrate can help practices and billers with the following claims tasks for Aetna Better Health.
Claim status
EDI 276/277The Substrate Claim Status Agent can check clearinghouse claim status for your practice with Aetna Better Health.
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Aetna Better Health.
Enhanced claim status
Availity ECSPortal claim status
Browser automationThe Substrate Claim Status Agent can check claim status via the payer portal for Aetna Better Health.
Appeals agent
AI appeals workflowThe Substrate Appeals Agent can submit appeals for RFIs, medical record requests, downcoding reconsiderations, and more via the payer portal for Aetna Better Health.
Frequently asked questions
Aetna Better Health payer FAQs
What is the payer ID for Aetna Better Health?
The primary payer ID for Aetna Better Health is ABH01. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What is the provider portal for Aetna Better Health?
The provider portal for Aetna Better Health is https://apps.availity.com/. Available features depend on the payer and your account.
What is the 835 payer ID for Aetna Better Health?
The 835 payer ID for Aetna Better Health is ABH01 via Stedi.
What is the 270 payer ID for Aetna Better Health?
The 270 payer IDs for Aetna Better Health are ABH01 via Stedi and ABH01 via Availity.
What is the 276 payer ID for Aetna Better Health?
The 276 payer IDs for Aetna Better Health are ABH01 via Stedi and ABH01 via Availity.
What states does Aetna Better Health operate in?
Aetna Better Health operates in AZ, CA, FL, IL, KS, KY, LA, MD, ME, MI, MN, MO, NJ, NY, OK, PA, SC, TN, TX, and VA.
Routing reference
Aetna Better Health payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | Aetna Better Health |
|---|---|
| Operating states | AZ, CA, FL, IL, KS, KY, LA, MD, ME, MI, MN, MO, NJ, NY, OK, PA, SC, TN, TX, VA |
| 835 ERA payer IDStedi | ABH01Enrollment required |
| 270 eligibility payer IDStedi | ABH01 |
| 270 eligibility payer IDAvaility | ABH01 |
| 276 claim status payer IDStedi | ABH01 |
| 276 claim status payer IDAvaility | ABH01 |
Payer contact directory
Aetna Better Health phone and fax numbers
Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.
- Other stated context phone
- (800) 279-1878Aetna Better Health of Virginia
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
| phone(646) 473-7160 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| |
| phone(800) 521-3605 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| |
| phone(833) 577-2586 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| |
| phone(800) 279-1878 | Other stated contextBenefit context: Active Coverage; Benefit context: Inactive |
| Health Benefit Plan Coverage |
| phone(800) 306-8612 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(800) 441-5501 | Other stated contextBenefit context: Active Coverage; Benefit context: Inactive |
| Health Benefit Plan Coverage |
| phone(844) 362-0934 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(844) 365-4385 | Other stated contextBenefit context: Active Coverage; Benefit context: Inactive |
| Health Benefit Plan Coverage |
| phone(844) 528-5815 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(844) 645-7371 | Other stated contextBenefit context: Active Coverage; Benefit context: Inactive |
| Health Benefit Plan Coverage |
| phone(855) 221-5656 | Other stated contextBenefit context: Inactive |
| Health Benefit Plan Coverage |
| phone(855) 232-3596 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(855) 242-0802 | Other stated contextBenefit context: Active Coverage; Benefit context: Inactive |
| Health Benefit Plan Coverage |
| phone(855) 300-5528 | Other stated contextBenefit context: Active Coverage; Benefit context: Inactive |
| Health Benefit Plan Coverage |
| phone(855) 463-0933 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(855) 676-5772 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(855) 772-9076 | Other stated contextBenefit context: Inactive |
| Health Benefit Plan Coverage |
| phone(866) 316-3784 | Other stated contextBenefit context: Active Coverage; Benefit context: Inactive |
| Health Benefit Plan Coverage |
| phone(866) 329-4701 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(866) 600-2139 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(866) 638-1232 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
| phone(866) 827-2710 | Other stated contextBenefit context: Active Coverage; Benefit context: Inactive |
| Health Benefit Plan Coverage |
| phone(888) 348-2922 | Other stated contextBenefit context: Active Coverage |
| Health Benefit Plan Coverage |
Phone and fax numbers sourced directly from the payer response
Other aliases
Also known as
- 12
- 3061
- ABH01
- Aetna Better Health all plans and NJ-VA MAPD-DSNP
- ABHEALTH
