Routing destination

Anthem Blue Cross and Blue Shield Missouri

The first three characters on the member’s current ID card identify this BlueCard home plan. Use the terminal trading partner below for the published electronic routes.

Enhanced claim statusEDI 276/277, Availity ECS, or portal automation

Available

EligibilityEDI 270/271

Available

Appeals agentAI appeals workflow

Not published

Phone and fax contacts

Numbers vary by plan, service, and department. Check the member’s ID card before calling or sending a fax.

Phone numbers63

Anthem Blue Cross Blue Shield Missouri phone numbers
Channel and number	Payer Notes	Department	Specialties
phone(800) 244-6224	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CIGNA	Dental Care
phone(800) 322-6384	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	DENTI-CAL	Dental Care
phone(800) 323-7268	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	LINECO	Hospital, Hospital - Inpatient
phone(800) 335-8266	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	DELTA DENTAL DELTA DENTAL OF MO	Dental Care
phone(800) 364-6331	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CVS CAREMARK	Pharmacy
phone(800) 392-1167	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	DELTA DENTAL	Dental Care
phone(800) 392-2161	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	HEALTHNET FFS	Pharmacy
phone(800) 407-4627	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	MEDI-CAL BHA	Mental Health
phone(800) 441-9188	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CUSTOMER SERVICE	Hospital, Hospital - Inpatient
phone(800) 448-3815	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	DELTA DENTAL OF MINNESOTA	Dental Care
phone(800) 487-0771	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	MO CONSOLIDATED HC PLAN	Dental Care
phone(800) 575-7712	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	KROGER PRESCRIPTION PLAN	Pharmacy
phone(800) 577-1278	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	INDIANA MEDICAID	Mental Health
phone(800) 789-7488	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	ESI	Pharmacy
phone(800) 854-7771	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	MEDI-CAL LA CARE BHA	Mental Health
phone(800) 877-7195	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	VSP	Vision (Optometry)
phone(800) 942-0854	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	METLIFE	Dental Care
phone(800) 977-2273	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	MAGELLAN	Pharmacy
phone(800) 987-8369	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	EXPRESS SCRIPTS	Pharmacy
phone(844) 239-7644	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	VSP	Vision (Optometry)
phone(844) 533-1995	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	CARELONRX	Pharmacy
phone(844) 616-2724	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	MARCH VISION	Vision (Optometry)
phone(844) 796-9939	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	EXPRESS SCRIPTS	Pharmacy
phone(855) 251-8826	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	BLUE VIEW VISION	Vision (Optometry)
phone(855) 453-5286	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	DENTAQUEST	Dental Care
phone(855) 505-8110	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	OPTUMRX	Pharmacy
phone(855) 873-8739	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	MEDIMPACT	Pharmacy
phone(866) 352-8455	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	BLUE VIEW VISION	Vision (Optometry)
phone(866) 677-8637	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	ESI	Pharmacy
phone(866) 776-4793	Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Insurance	ANTHEM BEHAVIORAL HEALTH UTILIZATION MANAGEMENT	Dental Care, Hospital
phone(866) 797-9884	Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Payment	CARELONRX UTILIZATION MANAGEMENT	Chiropractic, Pharmacy
phone(866) 947-9393	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	DNTL NTWRK ACC SOLUTIONS DNAS	Dental Care
phone(877) 235-5317	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	SUPERIOR VISION	Vision (Optometry)
phone(888) 334-0870	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	MEDI-CAL BHA	Mental Health
phone(888) 352-7924	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	LIBERTY DENTAL	Dental Care
phone(888) 696-9533	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	DENTAQUEST	Dental Care
phone(888) 786-5615	Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information	EXPRESS SCRIPTS (ESI)	Pharmacy
phone(800) 274-7767	Other stated context, Utilization managementBenefit context: Co-Insurance	ANTHEM BLUE CROSS OF CALIFORNIA UTILIZATION MANAGEMENT	Hospital
phone(800) 445-5747	Utilization managementBenefit context: Limitations	UTILIZATION MANAGEMENT	Chiropractic
phone(800) 454-3730	Utilization managementBenefit context: Co-Payment	UTILIZATION MANAGEMENT	Chiropractic, Physician Visit - Office: Well
phone(833) 405-9086	Utilization managementBenefit context: Co-Payment	UTILIZATION MANAGEMENT	Chiropractic
phone(833) 951-1378	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Hospital
phone(855) 240-3696	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Chiropractic
phone(855) 343-4851	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Hospital
phone(855) 671-2667	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Hospital, Hospital - Inpatient, Hospital - Outpatient
phone(866) 470-6244	Utilization managementBenefit context: Co-Insurance; Benefit context: Co-Payment	UTILIZATION MANAGEMENT	Hospital, Hospital, Hospital - Inpatient, Hospital - Outpatient
phone(877) 284-0102	Utilization managementBenefit context: Co-Insurance	UTILIZATION MANAGEMENT	Hospital, Hospital, Hospital - Inpatient, Hospital - Outpatient
phone(800) 533-1120	Other stated contextBenefit context: Co-Insurance	ANTHEM BLUE CROSS AND BLUE SHIELD	Hospital
phone(800) 541-6652	Other stated contextBenefit context: Co-Insurance	BLUE SHIELD OF CALIFORNIA	Hospital
phone(800) 842-5252	Other stated contextBenefit context: Other or Additional Payor	UNITED HEALTHCARE	Health Benefit Plan Coverage
phone(800) 972-4226	Other stated contextBenefit context: Co-Payment	AMERICAN SPECIALTY HEALTH	Chiropractic
phone(800) 992-5498	Other stated contextBenefit context: Co-Insurance	ANTHEM BLUE CROSS AND BLUE SHIELD UM ORGANIZATION	Hospital, Hospital, Hospital - Inpatient, Hospital - Outpatient, Hospital, Hospital - Outpatient, Urgent Care
phone(833) 578-4436	Other stated contextBenefit context: Co-Insurance	ANTHEM BLUE CROSS AND BLUE SHIELD	Hospital, Hospital, Hospital - Inpatient, Hospital, Hospital - Inpatient, Hospital - Outpatient, Urgent Care
phone(833) 578-4443	Other stated contextBenefit context: Co-Payment	ANTHEM BLUE CROSS AND BLUE SHIELD	Urgent Care
phone(833) 639-1635	Other stated contextBenefit context: Co-Insurance	ANTHEM BLUE CROSS AND BLUE SHIELD	Hospital, Hospital, Hospital - Inpatient, Urgent Care
phone(833) 953-1754	Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment	ANTHEM BLUE CROSS AND BLUE SHIELD	Hospital, Hospital - Inpatient, Urgent Care
phone(844) 682-1545	Other stated contextBenefit context: Other or Additional Payor	QCR SHOW ME BENEFIT CONSORTIUM	Health Benefit Plan Coverage
phone(866) 398-1922	Other stated contextBenefit context: Co-Insurance	UM ORGANIZATION	Chiropractic, Hospital, Hospital - Inpatient, Hospital - Outpatient, Hospital, Hospital - Outpatient
phone(877) 814-4803	Other stated contextBenefit context: Co-Insurance	ANTHEM BLUE CROSS AND BLUE SHIELD	Hospital
phone(888) 953-6703	Other stated contextBenefit context: Co-Insurance; Benefit context: Co-Payment	CARELON	Hospital
phone(800) 214-4844		ANTHEM BLUE CROSS BLUE SHIELD
phone(800) 676-2583		ANTHEM BLUE CROSS BLUE SHIELD
phone(800) 727-2227		ANTHEM BLUE CROSS BLUE SHIELD

Numbers stated in payer eligibility responses; scope may depend on benefits, products, or departments.

Fax numbers1

Anthem Blue Cross Blue Shield Missouri fax numbers
Channel and number	Payer Notes	Department	Specialties
fax(844) 295-4637	Other stated contextBenefit context: Co-Insurance	BLUE SHIELD OF CALIFORNIA	Hospital

Numbers stated in payer eligibility responses; scope may depend on benefits, products, or departments.

Retired numbers4

These numbers played a not-in-service recording when called. Do not use them; call the replacement or the number on the member’s ID card.

(800) 355-6414Not in service when called; re-check pending
(800) 627-7244Not in service when called; re-check pending
(877) 300-6132Out of service
(877) 817-0479Out of service

Member ID guidance

Read the prefix from the current card.

Do not infer a prefix from another member or an older card. Federal Employee Program IDs beginning with a single “R” follow a separate route.

LLLLLNNNNNNN

Masked formats use L for a letter, N for a number, and ? for an unknown character. No member IDs are published.

Evidence

Source and verification

Prefix, home plan, and state: Substrate BlueCard mapping snapshot. Data last changed Sep 25, 2026; checked Nov 13, 2026. Check the current prefix with BCBS ↗
Terminal payer and payer ID: Linked to the directory’s terminal payer record, checked Nov 13, 2026. Open the payer routing sources →
Availability signals: Substrate’s reviewed route configuration and claim-status network, checked Nov 13, 2026.

Use the member’s current ID card and confirm the current payer or clearinghouse route before submission. Prefix associations and transaction support can change.

ACE

Anthem Blue Cross and Blue Shield Missouri

Phone and fax contacts

Read the prefix from the current card.

Source and verification

Other Anthem Blue Cross Blue Shield Missouri prefixes