Coverage profile
How Substrate can help you with WebTPA
Substrate can help practices and billers with the following claims tasks for WebTPA.
Claim status
EDI 276/277The Substrate Claim Status Agent can check clearinghouse claim status for your practice with WebTPA.
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with WebTPA.
Enhanced claim status
Availity ECSPortal claim status
Browser automationThe Substrate Claim Status Agent can check claim status via the payer portal for WebTPA.
Frequently asked questions
WebTPA payer FAQs
How do I check claim status with WebTPA?
Providers check WebTPA via EDI 276/277 when the payer ID is accepted. Substrate automates claim status across 3,500+ payers.
Can I automate WebTPA portal follow-up?
Yes — portal retrieval is required when 276/277 is missing or stale. See payer portal automation and learn why 276/277 is not enough.
What is the payer ID for WebTPA?
The primary payer ID for WebTPA is 75261. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What is the provider portal for WebTPA?
The provider portal for WebTPA is https://apps.availity.com/. Available features depend on the payer and your account.
What are the 837 payer IDs for WebTPA?
The 837P and 837I payer ID for WebTPA is 75261 via Stedi.
What is the 835 payer ID for WebTPA?
The 835 payer ID for WebTPA is 75261 via Stedi.
What is the 270 payer ID for WebTPA?
The 270 payer IDs for WebTPA are 75261 via Stedi and WBTPA via Availity.
What is the 276 payer ID for WebTPA?
The 276 payer ID for WebTPA is 75261 via Stedi.
What states does WebTPA operate in?
WebTPA operates in AL, AR, AZ, CA, CT, FL, GA, IL, IN, KS, LA, MA, MD, ME, MI, MO, MS, NC, NE, NJ, NV, NY, OK, PA, SC, TN, TX, VA, and WI.
Routing reference
WebTPA payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | WebTPA |
|---|---|
| Operating states | AL, AR, AZ, CA, CT, FL, GA, IL, IN, KS, LA, MA, MD, ME, MI, MO, MS, NC, NE, NJ, NV, NY, OK, PA, SC, TN, TX, VA, WI |
| 837P professional claims payer IDStedi | 75261 |
| 837I institutional claims payer IDStedi | 75261 |
| 835 ERA payer IDStedi | 75261Enrollment required |
| 270 eligibility payer IDStedi | 75261 |
| 270 eligibility payer IDAvaility | WBTPA |
| 276 claim status payer IDStedi | 75261 |
Payer contact directory
WebTPA phone and fax numbers
Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.
- Other stated context phone
- (469) 417-1700WebTPA
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
| phone(469) 417-1700 | Other stated contextBenefit context: Benefit Disclaimer |
|
Phone and fax numbers sourced directly from the payer response
Other aliases
Also known as
- 10532
- 1706
- 4559
- 59332
- 75261
- WBTPA
- GuideWell
- WebTPA Employer Services LLC
- COMMUNITY HEALTH ELECTRONIC CLAIMS CHEC WEBTPA
- WEB TPA INCORPORATED
- WebTPA Dental
- CHEC A SUBSIDIARY OF SPRINT
