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Vaya Health

Primary payer ID
13010Compare transaction IDs ↓
Last successful claim statusWithin the past 3 monthsObserved across Substrate's claim-status network.
Currently not answeringEDI 270/271

Is your practice experiencing high volumes of no response claims or denials from Vaya Health? Try Substrate Denial Intelligence here -->.

Coverage profile

How Substrate can help you with Vaya Health

Substrate can help practices and billers with the following claims tasks for Vaya Health.

Eligibility

EDI 270/271

The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Vaya Health.

Available

Frequently asked questions

Vaya Health payer FAQs

What is the payer ID for Vaya Health?

The primary payer ID for Vaya Health is 13010. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.

What are the 837 payer IDs for Vaya Health?

The 837P and 837I payer ID for Vaya Health is 13010 via Stedi.

What is the 835 payer ID for Vaya Health?

The 835 payer ID for Vaya Health is 13010 via Stedi.

What is the 270 payer ID for Vaya Health?

The 270 payer ID for Vaya Health is 13010 via Stedi.

What state does Vaya Health operate in?

Vaya Health operates in NC.

Routing reference

Vaya Health payer IDs and operating states

Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.

Vaya Health payer name, operating states, and transaction-specific payer IDs
Payer nameVaya HealthSource: Substrate payer directory · last refreshed
Operating statesNCSource: Substrate payer directory · last refreshed
837P professional claims payer IDStedi13010Enrollment requiredSource: Stedi payer catalog · catalog dated · matched by payer ID
837I institutional claims payer IDStedi13010Enrollment requiredSource: Stedi payer catalog · catalog dated · matched by payer ID
835 ERA payer IDStedi13010Enrollment requiredSource: Stedi payer catalog · catalog dated · matched by payer ID
270 eligibility payer IDStedi13010Source: Stedi payer catalog · catalog dated · matched by payer ID

Routing sources and verification

  • Substrate payer directoryPayer identity, aliases, operating states, and vendor IDs. Last refreshed .Open payer website ↗
  • Stedi payer catalogMatched by payer ID; matched record: Vaya Health. Source dated .PrimaryPayerId is used as the transaction payer ID when the corresponding Stedi support flag is true.Open current Stedi reference ↗

Clearinghouse payer IDs are transaction-specific and can change. Confirm the current payer list and the member’s ID card before submission.

Payer contact directory

Vaya Health phone and fax numbers

Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.

Pharmacy phone
(800) 638-3302UNITEDHEALTHCARE OF NORTH CAROLINA
Vaya Health payer phone and fax directory
Channel and numberPayer NotesDepartmentSpecialties
phone(800) 638-3302PharmacyBenefit context: Active Coverage
  • UNITEDHEALTHCARE OF NORTH CAROLINA
Skilled Nursing Care, Substance Abuse, Vision (Optometry), Psychotherapy, Psychiatric - Inpatient, Psychiatric - Outpatient, Cardiac Rehabilitation, Pediatric, Mental Health, Urgent Care, Durable Medical Equipment Purchase, Durable Medical Equipment Rental, Health Benefit Plan Coverage, Diagnostic X-Ray, Oral Surgery, Home Health Care, Hospice, Hospital, Hospital - Inpatient, Diagnostic Lab, Hospital - Outpatient, Hospital - Emergency Accident, Hospital - Emergency Medical, Hospital - Ambulatory Surgical, Long Term Care, Radiation Therapy, MRI/CAT Scan, Newborn Care, Well Baby Care, Anesthesia, Diagnostic Medical, Dialysis, Chemotherapy, Surgical Assistance, Family Planning, Emergency Services, Generic Prescription Drug
phone(877) 234-4274PharmacyBenefit context: Active Coverage
  • AMERIHEALTH CARITAS NORTH CAROLINA
Occupational Therapy, Physical Medicine, Speech Therapy, Skilled Nursing Care, Substance Abuse, Vision (Optometry), Professional (Physician) Visit - Outpatient, Professional (Physician) Visit - Home, Psychotherapy, Psychiatric - Inpatient, Psychiatric - Outpatient, Cardiac Rehabilitation, Pediatric, Mental Health, Urgent Care, Medical Care, Durable Medical Equipment Purchase, Ambulatory Service Center Facility, Durable Medical Equipment Rental, Surgical, Second Surgical Opinion, Health Benefit Plan Coverage, Chiropractic, Diagnostic X-Ray, Oral Surgery, Home Health Care, Hospice, Hospital, Hospital - Inpatient, Diagnostic Lab, Hospital - Outpatient, Hospital - Emergency Accident, Hospital - Emergency Medical, Hospital - Ambulatory Surgical, Long Term Care, Radiation Therapy, MRI/CAT Scan, Newborn Care, Well Baby Care, Anesthesia, Diagnostic Medical, Dialysis, Chemotherapy, Surgical Assistance, Immunizations, Routine Physical, Family Planning, Emergency Services, Pharmacy, Brand Name Prescription Drug, Generic Prescription Drug, Podiatry, Professional (Physician) Visit - Office, Professional (Physician) Visit - Inpatient
phone(877) 283-6380PharmacyBenefit context: Active Coverage
  • UNITEDHEALTHCARE OF NORTH CAROLINA
Skilled Nursing Care, Substance Abuse, Vision (Optometry), Psychotherapy, Psychiatric - Inpatient, Psychiatric - Outpatient, Cardiac Rehabilitation, Pediatric, Mental Health, Urgent Care, Durable Medical Equipment Purchase, Durable Medical Equipment Rental, Health Benefit Plan Coverage, Diagnostic X-Ray, Oral Surgery, Home Health Care, Hospice, Hospital, Hospital - Inpatient, Diagnostic Lab, Hospital - Outpatient, Hospital - Emergency Accident, Hospital - Emergency Medical, Hospital - Ambulatory Surgical, Long Term Care, Radiation Therapy, MRI/CAT Scan, Newborn Care, Well Baby Care, Anesthesia, Diagnostic Medical, Dialysis, Chemotherapy, Surgical Assistance, Family Planning, Emergency Services, Generic Prescription Drug
phone(888) 738-0004PharmacyBenefit context: Active Coverage
  • AMERIHEALTH CARITAS NORTH CAROLINA
Occupational Therapy, Physical Medicine, Speech Therapy, Skilled Nursing Care, Substance Abuse, Vision (Optometry), Professional (Physician) Visit - Outpatient, Professional (Physician) Visit - Home, Psychotherapy, Psychiatric - Inpatient, Psychiatric - Outpatient, Cardiac Rehabilitation, Pediatric, Mental Health, Urgent Care, Medical Care, Durable Medical Equipment Purchase, Ambulatory Service Center Facility, Durable Medical Equipment Rental, Surgical, Second Surgical Opinion, Health Benefit Plan Coverage, Chiropractic, Diagnostic X-Ray, Oral Surgery, Home Health Care, Hospice, Hospital, Hospital - Inpatient, Diagnostic Lab, Hospital - Outpatient, Hospital - Emergency Accident, Hospital - Emergency Medical, Hospital - Ambulatory Surgical, Long Term Care, Radiation Therapy, MRI/CAT Scan, Newborn Care, Well Baby Care, Anesthesia, Diagnostic Medical, Dialysis, Chemotherapy, Surgical Assistance, Immunizations, Routine Physical, Family Planning, Emergency Services, Pharmacy, Brand Name Prescription Drug, Generic Prescription Drug, Podiatry, Professional (Physician) Visit - Office, Professional (Physician) Visit - Inpatient
phone(800) 688-6696
  • NCTRACKS

Phone and fax numbers sourced directly from the payer response

Other aliases

Also known as

  • 13010
  • 6233
  • VAYAH
  • Smoky Mountain Center
  • Smoky Mountain Local Management Entity Managed Care Organization
  • SMOKY MOUNTAIN LME MCO