Coverage profile
How Substrate can help you with Surest
Substrate can help practices and billers with the following claims tasks for Surest.
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Surest.
Portal claim status
Browser automationThe Substrate Claim Status Agent can check claim status via the payer portal for Surest.
Frequently asked questions
Surest payer FAQs
Can I automate Surest portal follow-up?
Yes — portal retrieval is required when 276/277 is missing or stale. See payer portal automation and learn why 276/277 is not enough.
What is the payer ID for Surest?
The primary payer ID for Surest is 25463. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What is the provider portal for Surest?
The provider portal for Surest is https://secure.uhcprovider.com. Available features depend on the payer and your account.
What are the 837 payer IDs for Surest?
The 837P and 837I payer ID for Surest is 25463 via Stedi.
What is the 835 payer ID for Surest?
The 835 payer ID for Surest is 25463 via Stedi.
What is the 270 payer ID for Surest?
The 270 payer IDs for Surest are 25463 via Stedi and 25463 via Availity.
What is the 276 payer ID for Surest?
The 276 payer ID for Surest is 25463 via Availity.
Routing reference
Surest payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | Surest |
|---|---|
| 837P professional claims payer IDStedi | 25463 |
| 837I institutional claims payer IDStedi | 25463 |
| 835 ERA payer IDStedi | 25463Enrollment required |
| 270 eligibility payer IDStedi | 25463 |
| 270 eligibility payer IDAvaility | 25463 |
| 276 claim status payer IDAvaility | 25463 |
Payer contact directory
Surest phone and fax numbers
Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.
- Other stated context phone
- (513) 336-5630ANTHEM
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
| phone(513) 336-5630 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(515) 779-5521 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(740) 970-7980 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 600-9007 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 622-0043 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 826-9781 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(800) 881-2166 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(866) 292-0359 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(877) 687-1196 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
| phone(888) 632-3862 | Other stated contextBenefit context: Other or Additional Payor |
| Health Benefit Plan Coverage |
Phone and fax numbers sourced directly from the payer response
Other aliases
Also known as
- 00229
- 14407
- 2007
- 25463
- 8139
- BIND