Coverage profile
How Substrate can help you with Shared Health
Substrate can help practices and billers with the following claims tasks for Shared Health.
Portal claim status
Browser automationThe Substrate Claim Status Agent can check claim status via the payer portal for Shared Health.
Frequently asked questions
Shared Health payer FAQs
Can I automate Shared Health portal follow-up?
Yes — portal retrieval is required when 276/277 is missing or stale. See payer portal automation and learn why 276/277 is not enough.
What is the payer ID for Shared Health?
The primary payer ID for Shared Health is SHTX1. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What is the provider portal for Shared Health?
The provider portal for Shared Health is https://apps.availity.com/. Available features depend on the payer and your account.
What are the 837 payer IDs for Shared Health?
The 837P and 837I payer ID for Shared Health is SHMS1 via Stedi.
What is the 835 payer ID for Shared Health?
The 835 payer ID for Shared Health is SHMS1 via Stedi.
What is the 270 payer ID for Shared Health?
The 270 payer IDs for Shared Health are SHMS1 via Stedi and SHTX1 via Availity.
What is the 276 payer ID for Shared Health?
The 276 payer ID for Shared Health is SHMS1 via Stedi.
What state does Shared Health operate in?
Shared Health operates in MS.
Routing reference
Shared Health payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | Shared Health |
|---|---|
| Operating states | MS |
| 837P professional claims payer IDStedi | SHMS1 |
| 837I institutional claims payer IDStedi | SHMS1 |
| 835 ERA payer IDStedi | SHMS1Enrollment required |
| 270 eligibility payer IDStedi | SHMS1 |
| 270 eligibility payer IDAvaility | SHTX1 |
| 276 claim status payer IDStedi | SHMS1 |
Other aliases
Also known as
- SHTX1