Coverage profile
How Substrate can help you with Preferred Care Network
Substrate can help practices and billers with the following claims tasks for Preferred Care Network.
Claim status
EDI 276/277The Substrate Claim Status Agent can check clearinghouse claim status for your practice with Preferred Care Network.
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Preferred Care Network.
Appeals agent
AI appeals workflowThe Substrate Appeals Agent can submit appeals for RFIs, medical record requests, downcoding reconsiderations, and more via the payer portal for Preferred Care Network.
Frequently asked questions
Preferred Care Network payer FAQs
How do I check claim status with Preferred Care Network?
Providers check Preferred Care Network via EDI 276/277 when the payer ID is accepted. Substrate automates claim status across 3,500+ payers.
What is the payer ID for Preferred Care Network?
The primary payer ID for Preferred Care Network is 78857. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What are the 837 payer IDs for Preferred Care Network?
The 837P and 837I payer ID for Preferred Care Network is 78857 via Stedi.
What is the 835 payer ID for Preferred Care Network?
The 835 payer ID for Preferred Care Network is 78857 via Stedi.
What is the 270 payer ID for Preferred Care Network?
The 270 payer ID for Preferred Care Network is 78857 via Stedi.
What is the 276 payer ID for Preferred Care Network?
The 276 payer ID for Preferred Care Network is 78857 via Stedi.
What state does Preferred Care Network operate in?
Preferred Care Network operates in FL.
Routing reference
Preferred Care Network payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | Preferred Care Network |
|---|---|
| Operating states | FL |
| 837P professional claims payer IDStedi | 78857 |
| 837I institutional claims payer IDStedi | 78857 |
| 835 ERA payer IDStedi | 78857Enrollment required |
| 270 eligibility payer IDStedi | 78857 |
| 276 claim status payer IDStedi | 78857 |
Payer contact directory
Preferred Care Network phone and fax numbers
Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.
- Eligibility / benefits phone
- (866) 273-8410CAREMARK
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
| phone(866) 273-8410 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(877) 559-2955 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(877) 635-9545 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(888) 869-4600 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
Phone and fax numbers sourced directly from the payer response
Other aliases
Also known as
- 4243
- 78857
- Medica Health Care Plan
- Medica Healthcare Plan Florida
- Preferred Care Network Health
- UnitedHealthcare Insurance Company
- UnitedHealthcare Services, Inc.
- MEDICAHC
