Coverage profile
How Substrate can help you with Mutual Health Services
Substrate can help practices and billers with the following claims tasks for Mutual Health Services.
Claim status
EDI 276/277The Substrate Claim Status Agent can check clearinghouse claim status for your practice with Mutual Health Services.
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Mutual Health Services.
Portal claim status
Browser automationThe Substrate Claim Status Agent can check claim status via the payer portal for Mutual Health Services.
Frequently asked questions
Mutual Health Services payer FAQs
How do I check claim status with Mutual Health Services?
Providers check Mutual Health Services via EDI 276/277 when the payer ID is accepted. Substrate automates claim status across 3,500+ payers.
Can I automate Mutual Health Services portal follow-up?
Yes — portal retrieval is required when 276/277 is missing or stale. See payer portal automation and learn why 276/277 is not enough.
What is the payer ID for Mutual Health Services?
The primary payer ID for Mutual Health Services is 34192. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What is the provider portal for Mutual Health Services?
The provider portal for Mutual Health Services is https://apps.availity.com/. Available features depend on the payer and your account.
What are the 837 payer IDs for Mutual Health Services?
The 837P and 837I payer ID for Mutual Health Services is 34192 via Stedi.
What is the 835 payer ID for Mutual Health Services?
The 835 payer ID for Mutual Health Services is 34192 via Stedi.
What is the 270 payer ID for Mutual Health Services?
The 270 payer IDs for Mutual Health Services are 34192 via Stedi and 34192 via Availity.
What is the 276 payer ID for Mutual Health Services?
The 276 payer IDs for Mutual Health Services are 34192 via Stedi and 34192 via Availity.
What state does Mutual Health Services operate in?
Mutual Health Services operates in OH.
Routing reference
Mutual Health Services payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | Mutual Health Services |
|---|---|
| Operating states | OH |
| 837P professional claims payer IDStedi | 34192 |
| 837I institutional claims payer IDStedi | 34192 |
| 835 ERA payer IDStedi | 34192Enrollment required |
| 270 eligibility payer IDStedi | 34192 |
| 270 eligibility payer IDAvaility | 34192 |
| 276 claim status payer IDStedi | 34192 |
| 276 claim status payer IDAvaility | 34192 |
Payer contact directory
Mutual Health Services phone and fax numbers
Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.
- Payer phone
- (800) 367-3762MUTUAL HEALTH SERVICES
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
| phone(800) 362-1279 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Medical Care, Pharmacy, Vision (Optometry) |
| phone(800) 367-3762 |
|
Phone and fax numbers sourced directly from the payer response
Other aliases
Also known as
- 10686
- 2290
- 34192
- 9754
- ANTAR
- TSTMHS
- Medical Mutual of Ohio
