Coverage profile
How Substrate can help you with MetroPlusHealth
Substrate can help practices and billers with the following claims tasks for MetroPlusHealth.
Claim status
EDI 276/277The Substrate Claim Status Agent can check clearinghouse claim status for your practice with MetroPlusHealth.
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with MetroPlusHealth.
Frequently asked questions
MetroPlusHealth payer FAQs
How do I check claim status with MetroPlusHealth?
Providers check MetroPlusHealth via EDI 276/277 when the payer ID is accepted. Substrate automates claim status across 3,500+ payers.
What is the payer ID for MetroPlusHealth?
The primary payer ID for MetroPlusHealth is 13265. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What are the 837 payer IDs for MetroPlusHealth?
The 837P and 837I payer ID for MetroPlusHealth is 13265 via Stedi.
What is the 835 payer ID for MetroPlusHealth?
The 835 payer ID for MetroPlusHealth is 13265 via Stedi.
What is the 270 payer ID for MetroPlusHealth?
The 270 payer IDs for MetroPlusHealth are 13265 via Stedi and 13265 via Availity.
What is the 276 payer ID for MetroPlusHealth?
The 276 payer IDs for MetroPlusHealth are 13265 via Stedi and 13265 via Availity.
What state does MetroPlusHealth operate in?
MetroPlusHealth operates in NY.
Routing reference
MetroPlusHealth payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | MetroPlusHealth |
|---|---|
| Operating states | NY |
| 837P professional claims payer IDStedi | 13265 |
| 837I institutional claims payer IDStedi | 13265 |
| 835 ERA payer IDStedi | 13265Enrollment required |
| 270 eligibility payer IDStedi | 13265 |
| 270 eligibility payer IDAvaility | 13265 |
| 276 claim status payer IDStedi | 13265 |
| 276 claim status payer IDAvaility | 13265 |
Payer contact directory
MetroPlusHealth phone and fax numbers
Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.
- Eligibility / benefits phone
- (855) 656-0361CVS CAREMARK
- Eligibility / benefits fax
(516) 228-9571HEALTHPLEX, INC.
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
fax(516) 228-9571 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
| phone(855) 656-0361 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Pharmacy |
| phone(888) 468-2183 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Dental Care |
Phone and fax numbers sourced directly from the payer response
Other aliases
Also known as
- 10846
- 13265
- 13265MA
- 2296
- METPL
- MetroPlus Health Plan
- METROPLUSHEALTHPLAN
