← All payers

Healthy Blue North Carolina

Healthy Blue NC

The provider portal for Healthy Blue North Carolina is https://apps.availity.com/

Primary payer ID
00602Compare transaction IDs ↓
Last successful claim statusWithin the past weekObserved across Substrate's claim-status network.
SupportedEDI 276/277EDI 270/271Availity ECS

Is your practice experiencing high volumes of no response claims or denials from Healthy Blue North Carolina? Try Substrate Denial Intelligence here -->.

Coverage profile

How Substrate can help you with Healthy Blue North Carolina

Substrate can help practices and billers with the following claims tasks for Healthy Blue North Carolina.

Claim status

EDI 276/277

The Substrate Claim Status Agent can check clearinghouse claim status for your practice with Healthy Blue North Carolina.

Available

Eligibility

EDI 270/271

The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Healthy Blue North Carolina.

Available

Enhanced claim status

Availity ECS
Available

Portal claim status

Browser automation

The Substrate Claim Status Agent can check claim status via the payer portal for Healthy Blue North Carolina.

Available

Payer intelligence

Observed adjudication timing

How long completed claims in Substrate’s aggregate network took from payer receipt to the 835 payment date.

Median time to payment

8 days
10% of adjudications by
7 days
90% of adjudications by
9 days
Applicable state coverage
GA
Current As Of
August 2026

Five-month median trend

Days to 835 payment
Healthy Blue North Carolina median observed adjudication timingMonthly median days from payer receipt to 835 payment from April 2026 through August 2026. Missing qualified months are shown as gaps.0510AprMayJunJulAug
View chart data as a table
Healthy Blue North Carolina observed adjudication timing by service month
Service monthMedian10% of adjudications by90% of adjudications byCompleted claimsCoverage
Apr9 days7 days9 days629GA
May8.9 days7 days9 days1,864GA
Jun8.3 days7 days9 days1,798GA
Jul9 days7 days9 days1,764GA
Aug8 days7 days9 days536GA

Frequently asked questions

Healthy Blue North Carolina payer FAQs

How do I check claim status with Healthy Blue North Carolina?

Providers check Healthy Blue North Carolina via EDI 276/277 when the payer ID is accepted. Substrate automates claim status across 3,500+ payers.

What is the payer ID for Healthy Blue North Carolina?

The primary payer ID for Healthy Blue North Carolina is 00602. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.

What is the provider portal for Healthy Blue North Carolina?

The provider portal for Healthy Blue North Carolina is https://apps.availity.com/. Available features depend on the payer and your account.

What are the 837 payer IDs for Healthy Blue North Carolina?

The 837P and 837I payer ID for Healthy Blue North Carolina is 00602 via Stedi.

What is the 835 payer ID for Healthy Blue North Carolina?

The 835 payer ID for Healthy Blue North Carolina is 00602 via Stedi.

What is the 270 payer ID for Healthy Blue North Carolina?

The 270 payer IDs for Healthy Blue North Carolina are 00602 via Stedi and 602 via Availity.

What is the 276 payer ID for Healthy Blue North Carolina?

The 276 payer IDs for Healthy Blue North Carolina are 00602 via Stedi and 602 via Availity.

What state does Healthy Blue North Carolina operate in?

Healthy Blue North Carolina operates in NC.

Routing reference

Healthy Blue North Carolina payer IDs and operating states

Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.

Healthy Blue North Carolina payer name, operating states, and transaction-specific payer IDs
Payer nameHealthy Blue North Carolina
Operating statesNC
837P professional claims payer IDStedi00602
837I institutional claims payer IDStedi00602
835 ERA payer IDStedi00602Enrollment required
270 eligibility payer IDStedi00602
270 eligibility payer IDAvaility602
276 claim status payer IDStedi00602
276 claim status payer IDAvaility602

Payer contact directory

Healthy Blue North Carolina phone and fax numbers

Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.

Eligibility / benefits phone
(800) 676-2583Healthy Blue North Carolina
Healthy Blue North Carolina payer phone and fax directory
Channel and numberPayer NotesDepartmentSpecialties
phone(800) 322-6384Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DENTI-CAL
Dental Care
phone(800) 335-8289Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DELTA DENTAL OF VA
Dental Care
phone(800) 392-2161Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • HEALTHNET FFS
Pharmacy
phone(800) 407-4627Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • MEDI-CAL BHA
Mental Health
phone(800) 454-3730Eligibility / benefits, Utilization managementBenefit context: Contact Following Entity for Eligibility or Benefit Information; Benefit context: Co-Payment
  • CARELONRX
  • UTILIZATION MANAGEMENT
Chiropractic, Pharmacy
phone(800) 508-6785Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DENTAQUEST
Dental Care
phone(800) 521-3605Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • EYEMED
Vision (Optometry)
phone(800) 676-2583Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • BLUE VIEW VISION
  • Healthy Blue North Carolina
Vision (Optometry)
phone(800) 723-4337Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • NORTH CAROLINA DEPARTMENT OF HEALTH AND HUMAN SERVICES
Dental Care
phone(800) 877-7195Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • VSP
Vision (Optometry)
phone(800) 977-2273Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • MAGELLAN
Pharmacy
phone(833) 485-6238Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CARELONRX
Pharmacy
phone(844) 239-7644Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • VSP
Vision (Optometry)
phone(844) 594-5084Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CARELONRX
Pharmacy
phone(844) 616-2724Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • MARCH VISION
Vision (Optometry)
phone(855) 434-9237Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • SKYGEN DENTAL
Dental Care
phone(855) 702-6262Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • MCNA DENTAL
Dental Care
phone(855) 918-2256Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • SKYGEN DENTAL
Dental Care
phone(866) 352-8455Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • BLUE VIEW VISION
Vision (Optometry)
phone(866) 797-9884Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • CARELONRX
Pharmacy
phone(866) 819-4298Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • SUPERIOR VISION
Vision (Optometry)
phone(888) 334-0870Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • MEDI-CAL BHA
Mental Health
phone(888) 696-9533Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information
  • DENTAQUEST
Dental Care
phone(800) 274-7767Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital
phone(800) 627-7244Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Professional (Physician) Visit - Office
phone(833) 405-9086Utilization managementBenefit context: Co-Payment
  • UTILIZATION MANAGEMENT
Chiropractic, Hospital
phone(833) 838-2595Utilization managementBenefit context: Co-Payment
  • UTILIZATION MANAGEMENT
Hospital
phone(844) 227-8350Utilization managementBenefit context: Co-Payment
  • UTILIZATION MANAGEMENT
Urgent Care
phone(844) 521-6942Utilization managementBenefit context: Co-Payment
  • UTILIZATION MANAGEMENT
Chiropractic, Physician Visit - Office: Well
phone(844) 594-5072Utilization managementBenefit context: Co-Payment
  • UTILIZATION MANAGEMENT
Chiropractic
phone(855) 354-2242Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Professional (Physician) Visit - Office
phone(866) 470-6244Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Hospital
phone(916) 779-7656Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Professional (Physician) Visit - Office
phone(916) 874-9670Utilization managementBenefit context: Co-Insurance
  • UTILIZATION MANAGEMENT
Professional (Physician) Visit - Office
phone(800) 222-5028Other stated contextBenefit context: Other or Additional Payor
  • BC/BS OF NORTH CAROLINA
  • BCBS NORTH CAROLINA
Health Benefit Plan Coverage
phone(800) 244-6224Other stated contextBenefit context: Other or Additional Payor
  • CIGNA HEALTHCARE
Health Benefit Plan Coverage
phone(800) 282-4548Other stated contextBenefit context: Other or Additional Payor
  • AMBETTER HEALTH INSURANCE
Health Benefit Plan Coverage
phone(800) 533-1120Other stated contextBenefit context: Co-Insurance
  • ANTHEM BLUE CROSS AND BLUE SHIELD
Urgent Care
phone(800) 828-7622Other stated contextBenefit context: Other or Additional Payor
  • CIGNA
Health Benefit Plan Coverage
phone(800) 842-5252Other stated contextBenefit context: Other or Additional Payor
  • UNITED HEALTHCARE
Health Benefit Plan Coverage
phone(844) 682-1545Other stated contextBenefit context: Other or Additional Payor
  • SHOW ME HEALTH ADMINISTRATORS
Health Benefit Plan Coverage
phone(866) 251-1689Other stated contextBenefit context: Other or Additional Payor
  • ANTHEM BLUE CROSS BLUE SHIELD
Health Benefit Plan Coverage
phone(866) 350-7598Other stated contextBenefit context: Other or Additional Payor
  • ANTHEM BLUE CROSS BLUE SHIELD
Health Benefit Plan Coverage
phone(877) 233-1800Other stated contextBenefit context: Other or Additional Payor
  • UMR
Health Benefit Plan Coverage
phone(877) 392-9865Other stated contextBenefit context: Other or Additional Payor
  • MEDICARE PART A
  • MEDICARE PART A & PART B COVERAGE
Health Benefit Plan Coverage
phone(877) 535-2128Other stated contextBenefit context: Other or Additional Payor
  • AETNA
Health Benefit Plan Coverage
phone(877) 593-2872Other stated contextBenefit context: Other or Additional Payor
  • WEB TPA
Health Benefit Plan Coverage
phone(877) 687-1180Other stated contextBenefit context: Other or Additional Payor
  • AMBETTER
Health Benefit Plan Coverage
phone(877) 687-1196Other stated contextBenefit context: Other or Additional Payor
  • PREMERA BLUE CROSS
Health Benefit Plan Coverage
phone(877) 842-3210Other stated contextBenefit context: Other or Additional Payor
  • UNITED HEALTHCARE
Health Benefit Plan Coverage

Phone and fax numbers sourced directly from the payer response

Other aliases

Also known as

  • 00602
  • 00602MA
  • 14422
  • 5022
  • 5086
  • 602
  • 9133
  • HBLUNC
  • Healthy Blue Care Together
  • Healthy Blue of North Carolina
  • HealthyBlue Care Together
  • HEALTHYBLU