Coverage profile
How Substrate can help you with HealthLink
Substrate can help practices and billers with the following claims tasks for HealthLink.
Claim status
EDI 276/277The Substrate Claim Status Agent can check clearinghouse claim status for your practice with HealthLink.
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with HealthLink.
Enhanced claim status
Availity ECSPortal claim status
Browser automationThe Substrate Claim Status Agent can check claim status via the payer portal for HealthLink.
Frequently asked questions
HealthLink payer FAQs
How do I check claim status with HealthLink?
Providers check HealthLink via EDI 276/277 when the payer ID is accepted. Substrate automates claim status across 3,500+ payers.
Can I automate HealthLink portal follow-up?
Yes — portal retrieval is required when 276/277 is missing or stale. See payer portal automation and learn why 276/277 is not enough.
What is the payer ID for HealthLink?
The primary payer ID for HealthLink is 90001. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What is the provider portal for HealthLink?
The provider portal for HealthLink is https://apps.availity.com/. Available features depend on the payer and your account.
What are the 837 payer IDs for HealthLink?
The 837P and 837I payer ID for HealthLink is 90001 via Stedi.
What is the 835 payer ID for HealthLink?
The 835 payer ID for HealthLink is 90001 via Stedi.
What is the 270 payer ID for HealthLink?
The 270 payer IDs for HealthLink are 90001 via Stedi and 90001 via Availity.
What is the 276 payer ID for HealthLink?
The 276 payer IDs for HealthLink are 90001 via Stedi and 90001 via Availity.
What states does HealthLink operate in?
HealthLink operates in AR, IL, KS, MO, TN, and VA.
Routing reference
HealthLink payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | HealthLink |
|---|---|
| Operating states | AR, IL, KS, MO, TN, VA |
| 837P professional claims payer IDStedi | 90001 |
| 837I institutional claims payer IDStedi | 90001 |
| 835 ERA payer IDStedi | 90001Enrollment required |
| 270 eligibility payer IDStedi | 90001 |
| 270 eligibility payer IDAvaility | 90001 |
| 276 claim status payer IDStedi | 90001 |
| 276 claim status payer IDAvaility | 90001 |
Payer contact directory
HealthLink phone and fax numbers
Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.
- Payer phone
- (440) 250-4300JP FARLEY CORPORATION
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
| phone(440) 250-4300 |
| ||
| phone(773) 385-9300 |
| ||
| phone(800) 279-6772 |
| ||
| phone(800) 288-2078 |
| ||
| phone(800) 448-4689 |
| ||
| phone(800) 475-2232 |
| ||
| phone(800) 737-0878 |
| ||
| phone(800) 777-9087 |
| ||
| phone(800) 798-2422 |
| ||
| phone(800) 807-0400 |
| ||
| phone(800) 825-7531 |
| ||
| phone(800) 848-3012 |
| ||
| phone(800) 948-9450 |
| ||
| phone(800) 967-2077 |
| ||
| phone(800) 990-9058 |
| ||
| phone(833) 408-4080 |
| ||
| phone(877) 379-5802 |
| ||
| phone(888) 816-3096 |
|
Phone and fax numbers sourced directly from the payer response
Other aliases
Also known as
- 16697
- 4448
- 8508
- 90001
- Healthlink PPO
- National Capital Preferred Provider Organization (NCPPO)
- HTHCRPPO
- LOCAL NO 4 SEIU HEALTH AND WELFARE FUND