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Golden Rule

Primary payer ID
37602Compare transaction IDs ↓
Last successful claim statusWithin the past 48 hoursObserved across Substrate's claim-status network.
SupportedEDI 276/277EDI 270/271

Is your practice experiencing high volumes of no response claims or denials from Golden Rule? Try Substrate Denial Intelligence here -->.

Coverage profile

How Substrate can help you with Golden Rule

Substrate can help practices and billers with the following claims tasks for Golden Rule.

Claim status

EDI 276/277

The Substrate Claim Status Agent can check clearinghouse claim status for your practice with Golden Rule.

Available

Eligibility

EDI 270/271

The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Golden Rule.

Available

Payer intelligence

Observed adjudication timing

How long completed claims in Substrate’s aggregate network took from payer receipt to the 835 payment date.

Median time to payment

7 days
10% of adjudications by
6 days
90% of adjudications by
8 days
Applicable state coverage
UT
Current As Of
July 2026

Five-month median trend

Days to 835 payment
Golden Rule median observed adjudication timingMonthly median days from payer receipt to 835 payment from April 2026 through August 2026. Missing qualified months are shown as gaps.0510AprMayJunJulAug
View chart data as a table
Golden Rule observed adjudication timing by service month
Service monthMedian10% of adjudications by90% of adjudications byCompleted claimsCoverage
AprNo qualified data
May7 days7 days13 days100UT
Jun7 days6 days11 days134UT
Jul7 days6 days8 days198UT
AugNo qualified data

Frequently asked questions

Golden Rule payer FAQs

How do I check claim status with Golden Rule?

Providers check Golden Rule via EDI 276/277 when the payer ID is accepted. Substrate automates claim status across 3,500+ payers.

What is the payer ID for Golden Rule?

The primary payer ID for Golden Rule is 37602. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.

What are the 837 payer IDs for Golden Rule?

The 837P and 837I payer ID for Golden Rule is 37602 via Stedi.

What is the 835 payer ID for Golden Rule?

The 835 payer ID for Golden Rule is 37602 via Stedi.

What is the 270 payer ID for Golden Rule?

The 270 payer IDs for Golden Rule are 37602 via Stedi and 37602 via Availity.

What is the 276 payer ID for Golden Rule?

The 276 payer IDs for Golden Rule are 37602 via Stedi and 37602 via Availity.

What states does Golden Rule operate in?

Golden Rule operates in AL, AZ, CO, FL, GA, IL, IN, KS, LA, MD, MO, MS, NC, NE, SC, TN, TX, VA, and WV.

Resource library

Routing reference

Golden Rule payer IDs and operating states

Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.

Golden Rule payer name, operating states, and transaction-specific payer IDs
Payer nameGolden Rule
Operating statesAL, AZ, CO, FL, GA, IL, IN, KS, LA, MD, MO, MS, NC, NE, SC, TN, TX, VA, WV
837P professional claims payer IDStedi37602
837I institutional claims payer IDStedi37602
835 ERA payer IDStedi37602Enrollment required
270 eligibility payer IDStedi37602
270 eligibility payer IDAvaility37602
276 claim status payer IDStedi37602
276 claim status payer IDAvaility37602

Payer contact directory

Golden Rule phone and fax numbers

Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.

Payer phone
(800) 657-8205GOLDEN RULE INSURANCE COMPANY
Golden Rule payer phone and fax directory
Channel and numberPayer NotesDepartmentSpecialties
phone(800) 657-8205
  • GOLDEN RULE INSURANCE COMPANY

Phone and fax numbers sourced directly from the payer response

Other aliases

Also known as

  • 10652
  • 37602
  • 4515
  • 6483
  • GLDRUL
  • Golden Rule Insurance Company
  • UnitedHealthOne Golden Rule
  • GOLDEN RULE INSURANCE