Coverage profile
How Substrate can help you with Fidelis Care
Substrate can help practices and billers with the following claims tasks for Fidelis Care.
Claim status
EDI 276/277The Substrate Claim Status Agent can check clearinghouse claim status for your practice with Fidelis Care.
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Fidelis Care.
Portal claim status
Browser automationThe Substrate Claim Status Agent can check claim status via the payer portal for Fidelis Care.
Frequently asked questions
Fidelis Care payer FAQs
How do I check claim status with Fidelis Care?
Providers check Fidelis Care via EDI 276/277 when the payer ID is accepted. Substrate automates claim status across 3,500+ payers.
Can I automate Fidelis Care portal follow-up?
Yes — portal retrieval is required when 276/277 is missing or stale. See payer portal automation and learn why 276/277 is not enough.
What is the payer ID for Fidelis Care?
The primary payer ID for Fidelis Care is 11315. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What is the provider portal for Fidelis Care?
The provider portal for Fidelis Care is https://apps.availity.com/. Available features depend on the payer and your account.
What are the 837 payer IDs for Fidelis Care?
The 837P and 837I payer ID for Fidelis Care is 11315 via Stedi.
What is the 835 payer ID for Fidelis Care?
The 835 payer ID for Fidelis Care is 11315 via Stedi.
What is the 270 payer ID for Fidelis Care?
The 270 payer IDs for Fidelis Care are 11315 via Stedi and 14163 via Availity.
What is the 276 payer ID for Fidelis Care?
The 276 payer IDs for Fidelis Care are 11315 via Stedi and 14163 via Availity.
What state does Fidelis Care operate in?
Fidelis Care operates in NY.
Routing reference
Fidelis Care payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | Fidelis Care |
|---|---|
| Operating states | NY |
| 837P professional claims payer IDStedi | 11315 |
| 837I institutional claims payer IDStedi | 11315 |
| 835 ERA payer IDStedi | 11315Enrollment required |
| 270 eligibility payer IDStedi | 11315 |
| 270 eligibility payer IDAvaility | 14163 |
| 276 claim status payer IDStedi | 11315 |
| 276 claim status payer IDAvaility | 14163 |
Other aliases
Also known as
- 00414
- 10459
- 11315
- 11315MA
- 11315MC
- 208017319
- 3792
- 6536
- FDCRNY
- FIDEL
- FIDEN
- Ambetter from Fidelis Care
- Centene Corporation
- Essential Plans
- Fidelis Care New York
- New York Quality Healthcare Corporation
- WellCare by Fidelis Care
- Wellcare Health Plans
- FIDELIS CARE NY