Coverage profile
How Substrate can help you with Evernorth
Substrate can help practices and billers with the following claims tasks for Evernorth.
Claim status
EDI 276/277The Substrate Claim Status Agent can check clearinghouse claim status for your practice with Evernorth.
Eligibility
EDI 270/271The Substrate Eligibility Agent can verify patient benefits, identify TPAs and carve-outs, and more with Evernorth.
Frequently asked questions
Evernorth payer FAQs
How do I check claim status with Evernorth?
Providers check Evernorth via EDI 276/277 when the payer ID is accepted. Substrate automates claim status across 3,500+ payers.
What is the payer ID for Evernorth?
The primary payer ID for Evernorth is 62350. The correct routing ID can differ by clearinghouse and transaction, so compare the 837P, 837I, 835, 270, and 276 entries before submitting.
What is the 837P payer ID for Evernorth?
The 837P payer ID for Evernorth is 62350 via Stedi.
What is the 835 payer ID for Evernorth?
The 835 payer ID for Evernorth is 62350 via Stedi.
What is the 270 payer ID for Evernorth?
The 270 payer ID for Evernorth is 62350 via Stedi.
What is the 276 payer ID for Evernorth?
The 276 payer ID for Evernorth is 62350 via Stedi.
Routing reference
Evernorth payer IDs and operating states
Use the payer ID listed for the transaction you are submitting. Verify current routing and enrollment requirements with your clearinghouse.
| Payer name | EvernorthSource: Substrate payer directory · last refreshed |
|---|---|
| 837P professional claims payer IDStedi | 62350Source: Stedi payer catalog · catalog dated · matched by payer ID |
| 835 ERA payer IDStedi | 62350Enrollment requiredSource: Stedi payer catalog · catalog dated · matched by payer ID |
| 270 eligibility payer IDStedi | 62350Source: Stedi payer catalog · catalog dated · matched by payer ID |
| 276 claim status payer IDStedi | 62350Source: Stedi payer catalog · catalog dated · matched by payer ID |
Routing sources and verification
- Substrate payer directoryPayer identity, aliases, operating states, and vendor IDs. Last refreshed .Open payer website ↗
- Stedi payer catalogMatched by payer ID; matched record: Evernorth. Source dated .PrimaryPayerId is used as the transaction payer ID when the corresponding Stedi support flag is true.Open current Stedi reference ↗
Clearinghouse payer IDs are transaction-specific and can change. Confirm the current payer list and the member’s ID card before submission.
Payer contact directory
Evernorth phone and fax numbers
Use the number associated with your task. These contacts were stated in successful eligibility responses and may apply to specific benefits, products, or departments.
- Eligibility / benefits phone
- (800) 252-4674SEAFARERS
| Channel and number | Payer Notes | Department | Specialties |
|---|---|---|---|
| phone(800) 252-4674 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Health Benefit Plan Coverage |
| phone(888) 205-2688 | Eligibility / benefitsBenefit context: Contact Following Entity for Eligibility or Benefit Information |
| Health Benefit Plan Coverage |
| phone(866) 494-2111 |
|
Phone and fax numbers sourced directly from the payer response
Other aliases
Also known as
- 62350
- Evernorth Health Services